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Contact STCU Customer Service

STCU Phone Numbers and Emails

Toll-Free Number:

  • (800) 858-3750
Call customer service
Send Message

Customer Service:

  • (208) 619-4000
    Idaho
  • (509) 326-3971
    Telephone Banking (Spokane)
  • (800) 634-0311
    Telephone Banking (US/Canada)
  • (509) 326-1954
    Washington

Business Customer Service:

  • (877) 304-7185
    Business Membership

STCU Emails:

Customer Service
Mobile Banking, Proof of Insurance
General Info
Jobs/ Career
Media
Is this your business?

STCU Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call STCU is 8008583750. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Tuesday.

  • People call STCU mainly because of cards, request for information, payments and charges.

View full overview ›

How to Contact STCU Customer Service?

Most Popular Number:

(800) 858-3750

STCU, or Spokane Teachers Credit Union, provides several contact numbers for customer service. For general inquiries and to report lost or stolen cards, call the STCU customer service toll-free number at 1-800-858-3750. The STCU phone number ensures nationwide accessibility. If you're specifically located in Washington, you can contact STCU customer service at 1-509-326-1954. Similarly, Idaho individuals can reach the dedicated Idaho number of STCU at 1-208-619-4000.

For telephone banking services, residents of Spokane can reach them at 1-509-326-3971. If you are located elsewhere in the United States or Canada, you can use the toll-free number 1-800-634-0311 for telephone banking. These contact numbers cater to customer needs, from general information to reporting lost or stolen cards, offering convenience and support to STCU members.

Other than reaching the STCU customer services via phone calls, customers can also seek in-person assistance by visiting the STCU corporate office. The corporate office address of STCU is 1620 N. Signal Dr., Liberty Lake, Washington, 99019-9517, United States. The STCU address serves as the focal administrative hub for STCU operations. Members and stakeholders can use this physical location for official or business-related matters requiring correspondence with the credit union's corporate office. It provides direct and secure communication for various inquiries, documents, and interactions with STCU's corporate entity.

STCU operates with specific business hours to assist its members. From Monday to Thursday, the credit union's hours of operation are from 7:30 AM to 5:30 PM, providing service throughout the core of the workweek. On Fridays, STCU extends its hours, remaining open until 6 PM, allowing additional flexibility for its valuable members. These hours ensure accessibility for various banking and financial services. Additionally, STCU provides support through live chat and customer service via phone. You can contact STCU for assistance and inquiries via live chat or phone support during regular business hours, providing members multiple channels to access their services and information.

PissedConsumer Club

Contact Information

STCU Website:

STCU Help Center:

Corporate Office Address:

STCU
1620 N. Signal Dr.
Liberty Lake, Washington 99019-9517
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 7:30am - 5:30pm

Friday: 7:30am - 6:00pm


Mailing Address:

P.O. Box 1954

Spokane, WA 99210-1954

More contact details

Fax:

+1(509) 344-2190

STCU Rating Based on 2 Reviews

Rating details

1.7
more details
Customer service
Privacy and Data Security
Discounts and Special Offers
Price Affordability

Rating stats

Rating trend

Summary of STCU Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call STCU?

Payments and Charges Question:

  • “Deposit not showing in savings account”

Cards Question:

  • ATM took my card

Request for Information Question:

  • “Need help with online account can't login”

Other Question:

  • “Need money”
  • “Possible friend”

Compare STCU Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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