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Contact STCU Customer Service

How to Reach a Person at STCU

Verified Contact Information

Toll-Free Number:

  • 1-800-858-3750
Call Now
Send Message

Customer Service:

  • 1-208-619-4000
    Idaho
  • 1-509-326-3971
    Telephone Banking (Spokane)
  • 1-800-634-0311
    Telephone Banking (US/Canada)
  • 1-509-326-1954
    Washington

Business Customer Service:

  • 1-877-304-7185
    Business Membership

Customer Service:

mobileappadmin@stcu.org
Mobile Banking
stcu@myloaninsurance.com
Proof of Insurance

General Info:

info@stcu.org

Jobs/ Career:

jobs@stcu.org

Media:

stcuonlinemedia@stcu.org

STCU Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular STCU Phone Number
1 (800) 858-3750
Average Calls duration
3 minutes
Most Popular STCU Email Address
mobileappadmin@stcu.org
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Cards, request for information, payments and charges
View full overview

How to Contact STCU Customer Service?

STCU, or Spokane Teachers Credit Union, provides several contact numbers for customer service. For general inquiries and to report lost or stolen cards, call the STCU customer service toll-free number at 1-800-858-3750. The STCU phone number ensures nationwide accessibility. If you're specifically located in Washington, you can contact STCU customer service at 1-509-326-1954. Similarly, Idaho individuals can reach the dedicated Idaho number of STCU at 1-208-619-4000.

For telephone banking services, residents of Spokane can reach them at 1-509-326-3971. If you are located elsewhere in the United States or Canada, you can use the toll-free number 1-800-634-0311 for telephone banking. These contact numbers cater to customer needs, from general information to reporting lost or stolen cards, offering convenience and support to STCU members.

Other than reaching the STCU customer services via phone calls, customers can also seek in-person assistance by visiting the STCU corporate office. The corporate office address of STCU is 1620 N. Signal Dr., Liberty Lake, Washington, 99019-9517, United States. The STCU address serves as the focal administrative hub for STCU operations. Members and stakeholders can use this physical location for official or business-related matters requiring correspondence with the credit union's corporate office. It provides direct and secure communication for various inquiries, documents, and interactions with STCU's corporate entity.

STCU operates with specific business hours to assist its members. From Monday to Thursday, the credit union's hours of operation are from 7:30 AM to 5:30 PM, providing service throughout the core of the workweek. On Fridays, STCU extends its hours, remaining open until 6 PM, allowing additional flexibility for its valuable members. These hours ensure accessibility for various banking and financial services. Additionally, STCU provides support through live chat and customer service via phone. You can contact STCU for assistance and inquiries via live chat or phone support during regular business hours, providing members multiple channels to access their services and information.

PissedConsumer Club

Contact Information

STCU Website:

STCU Help Center:

Corporate Office Address:

STCU
1620 N. Signal Dr.
Liberty Lake, Washington 99019-9517
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 7:30am - 5:30pm

Friday: 7:30am - 6:00pm


Mailing Address:

P.O. Box 1954

Spokane, WA 99210-1954

More contact details

Fax:

+1(509) 344-2190

Why Customers Call STCU?

Top Reasons of Customers Calls

  • Cards 43%
  • Customer Inquiries & Issues 29%
  • Payments and Charges 14%
  • Request for Information 14%

Cards

43%
  • "Lost card"
  • "ATM took my card"

Customer Inquiries & Issues

29%
  • "Need money"
  • "Possible friend"

Payments and Charges

14%
  • "Deposit not showing in savings account"

Request for Information

14%
  • "Need help with online account can't login"

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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