Shipping and Delivery
67%- "Package not delivered but says it was delivered"
- "Missed delivery coz you don't let people know you're coming"
- "My courier is delay"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular StarTrack Phone Number | +6 113 2345 |
| Most Popular StarTrack Email Address | customer.experience@startrack.com.au |
| Issue Resolution Rate | Medium (40% reported full resolution) |
| Contact Method Distribution | 55% phone, 45% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Prepare before the call to StarTrack | Date of birth, email or phone number |
Hours:
Monday - Friday: 9.00am - 5.00pm EST
Mailing Addresses:
Australia Post Group
Privacy Contact Officer
GPO Box 1777
Melbourne Vic 3000
The Australian Information Commissioner
GPO Box 5218
Sydney NSW 1042
Voice of Customer Team StarTrack,
140 Sharps Rd,
Tullamarine VIC 3043
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.