Contact StartEngine Customer Service
StartEngine Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 317-2200
StartEngine Emails:
Customer Service
anne.burke@startengine.com
Press Inquiries
StartEngine Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
72% phone, 28% email
Most Popular StartEngine Phone Number
1 (800) 317-2200
Most Popular StartEngine Email Address
contact@startengine.com
Average Calls duration
1 minute
Common Reasons for Contact
Account, request for information and refund
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
View full overview ›
StartEngine Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 72% phone, 28% email |
| Most Popular StartEngine Phone Number | 1 (800) 317-2200 |
| Most Popular StartEngine Email Address | contact@startengine.com |
| Average Calls duration | 1 minute |
| Common Reasons for Contact | Account, request for information and refund |
| Issue Resolution Rate | Low (4% reported full resolution) |
Call Volume by Day
Contact Information
StartEngine Website:
StartEngine Help Center:
Corporate Office Address:
StartEngine
3900 W Alameda Ave., Suite 1200
Burbank,
California
91505
United States
Summary of StartEngine Customer Service Calls
46
TOTAL
CALLS
CALLS
00:55
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call StartEngine?
Account Question:
- “See where my account stands financial”
- “My shares and boxable do not show up in my account”
- “Trouble accessing my account”
Request for Information Question:
- “Where did my $$ go I placed two weeks ago?”
- “Seed invest stock status”
- “Questions about investments”
Refund Question:
- “Refund”
- “Refund on recurring charge on investment”
- “Refund did not sign up for $275 annual membrrship”
Shipping and Delivery Question:
- “Where is my refund”
- “Where is my stock”
Payments and Charges Question:
- “Accreditation still not completed after ~2 month wait”
Return/ Replace Question:
- “Return investment”
Website/ Application Question:
- “To notify them that their website might be down”
Other Question:
- “Missing investment”
- “Last 12 hours I could not invest”
- “Investment”
Compare StartEngine Customer Service To
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StartEngine