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Contact Starry Customer Service

How to Reach a Person at Starry

Verified Contact Information

Toll-Free Number:

  • 1-888-231-9403
Call Now
Send Message

Business Customer Service:

business@starry.com

Customer Service:

support@starry.com

Legal:

privacy@starry.com
Privacy Inquiries

Media:

press@starry.com
Press Inquiries

Starry Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Starry Phone Number
1 (888) 231-9403
Average Calls duration
5 minutes
Most Popular Starry Email Address
support@starry.com
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Product/ service, staff, payments and charges
View full overview

How to Contact Starry Customer Service?

Starry's customer service number is 1-888-231-9403. The Starry phone number is the primary point of contact for inquiries, support, or assistance related to Starry's services. Individuals can ask questions about internet plans, technical issues, or account management. Reaching out to the provided toll-free number allows customers to connect with Starry's customer service team. Using this contact method for efficient and direct communication with Starry's support representatives is advisable.

Starry, Inc.'s corporate office is at 38 Chauncy Street, 2nd Floor, Boston, Massachusetts 02111, United States. Seek out customer care representatives at this address for correspondence, business inquiries, or other matters related to the company. It represents the company's base and underscores its presence in the telecommunications industry, emphasizing accessibility for various business-related interactions at the specified location in the United States.

Starry customer service provides 24-hour customer support for inquiries about their Internet service or accounts. Customers can contact the care team anytime via email at support@starry.com or by calling the toll-free number 1-888-231-9403. The round-the-clock availability ensures that customers can seek assistance or address concerns at their convenience, regardless of the time zone or the time of day. Whether through email or phone, Starry's commitment to 24/7 customer support reflects its dedication to providing timely and accessible assistance for its users, contributing to a positive customer experience with its internet services.

PissedConsumer Club

Contact Information

Starry Website:

Starry Help Center:

Corporate Office Address:

Starry, Inc
38 Chauncy Street, 2nd Floor
Boston, Massachusetts 02111
United States

Other Info (opening hours):

Other Locations:

New York

180 Maiden Lane, #1003

New York, NY 10038

Los Angeles

5792 W Jefferson Blvd,

Los Angeles, California US

Washington

1440 G St NW,

Washington, District of Columbia US


More contact details

Why Customers Call Starry?

Top Reasons of Customers Calls

  • Product/ Service 40%
  • Payments and Charges 15%
  • Customer Inquiries & Issues 11%
  • Staff 11%
  • Request for Information 8%
  • Account 6%
  • Cards 4%
  • Activation/ Cancellation 3%
  • Website/ Application 2%
  • Return/ Replace <1%

Product/ Service

40%
  • "Device doesn't work"
  • "The item that I ordered doesn't work"
  • "I received what I ordered today but it doesn't work"

Payments and Charges

15%
  • "Billing"
  • "I'm trying to pay my bill.I'm not good with computers.So I need help"
  • "Pay bill"

Customer Inquiries & Issues

11%
  • "Order was triple instead of only one"
  • "Quiero un plan"
  • "Found stuff in my drink and a starry"

Staff

11%
  • "Stop service. We moved"
  • "My internet service is acting up"
  • "My Ooma service it was cancelled"

Request for Information

8%
  • "Ask questions"
  • "Appointment"
  • "Confirm installation appointment"

Account

6%
  • "Can not find my password of internet"
  • "I can't login login"
  • "It's not allowing me to login"

Cards

4%
  • "Target gift card"
  • "Update credit card"
  • "100 dollar gift card"

Activation/ Cancellation

3%
  • "Cancel subscription"
  • "Unsubscribe"
  • "Cancel"

Website/ Application

2%
  • "Have an installment appt today bet. 8-10 Is the technician still coming"
  • "installation never happened"

Return/ Replace

<1%
  • "Returning your call."

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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