Starry Phone Numbers and Emails

Toll-Free Number:

  • (888) 231-9403
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Starry Emails:

Business Customer Service
Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
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Starry Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Starry is 8882319403.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call Starry mainly because of product/ service, staff, payments and charges.

View full overview ›

How to Contact Starry Customer Service?

Most Popular Number:

(888) 231-9403
Total calls: 166 Issues resolved: 4 Last call: Apr 8, 2024

What Is the Starry Customer Service Phone Number?

Starry's customer service number is 1-888-231-9403. The Starry phone number is the primary point of contact for inquiries, support, or assistance related to Starry's services. Individuals can ask questions about internet plans, technical issues, or account management. Reaching out to the provided toll-free number allows customers to connect with Starry's customer service team. Using this contact method for efficient and direct communication with Starry's support representatives is advisable.

Starry, Inc.'s corporate office is at 38 Chauncy Street, 2nd Floor, Boston, Massachusetts 02111, United States. Seek out customer care representatives at this address for correspondence, business inquiries, or other matters related to the company. It represents the company's base and underscores its presence in the telecommunications industry, emphasizing accessibility for various business-related interactions at the specified location in the United States.

Starry customer service provides 24-hour customer support for inquiries about their Internet service or accounts. Customers can contact the care team anytime via email at support@starry.com or by calling the toll-free number 1-888-231-9403. The round-the-clock availability ensures that customers can seek assistance or address concerns at their convenience, regardless of the time zone or the time of day. Whether through email or phone, Starry's commitment to 24/7 customer support reflects its dedication to providing timely and accessible assistance for its users, contributing to a positive customer experience with its internet services.

PissedConsumer Club

Contact Information

Starry Website:

Starry Help Center:

Corporate Office Address:

Starry, Inc
38 Chauncy Street, 2nd Floor
Boston, Massachusetts 02111
United States

Other Info (opening hours):

Other Locations:

New York

180 Maiden Lane, #1003

New York, NY 10038

Los Angeles

5792 W Jefferson Blvd,

Los Angeles, California US

Washington

1440 G St NW,

Washington, District of Columbia US


More contact details

Starry Rating Based on 5 Reviews

Rating details

3.2
more details
Billing Practices
Product or Service Quality
Diversity of Products or Services
Privacy and Data Security

Rating stats

Rating trend

Summary of Starry Customer Service Calls

166 TOTAL
CALLS
01:34 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Starry?

Product/ Service Question:

  • “Trying to reestablish my internet service”
  • “Internet”
  • “Someone was supposed to come to my apartment today to connect me”

Payments and Charges Question:

  • “Pay bill”
  • “Payment”
  • “Incorrect billing”

Staff Question:

  • “My internet service is acting up”
  • “My Ooma service it was cancelled”
  • “Trying to reestablish my internet service”

Request for Information Question:

  • “Ask questions”
  • “Appointment”
  • “Confirm installation appointment”

Account Question:

  • “Can not find my password of internet”
  • “I can't login login”
  • “It's not allowing me to login”

Cards Question:

  • “Target gift card”
  • “Update credit card”
  • “100 dollar gift card”

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “Cancel”

Return/ Replace Question:

  • “Returning your call.”

Other Question:

  • “I want need voice remote”
  • “My cable is out”
  • “Moving”

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