Customer Inquiries & Issues
40%- "EPL Cross carriage to Singtel"
- "Cyberprotect for the new devices"
- "I cannot use my roaming data"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular StarHub Phone Number | +659 850 0000 |
| Average Hold Time | Less than 1 minute |
| Most Popular StarHub Email Address | dpo@starhub.com |
| Issue Resolution Rate | Low (19% reported full resolution) |
| StarHub Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to StarHub | Phone number or first and last name |
Other Location:
StarHub Abuse Response Team
2B/2C Ayer Rajah Crescent
#02-00
Singapore 139937
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.