Contact Star News Customer Service

Send your message to the following Star News email address: info@starnewsphilly.com. This channel of communication is suitable for general questions, story ideas, corrections, and other communications that require a more detailed explanation by attaching screenshots, photos, or other materials. When formulating your inquiry, be sure to include your full name, email address, and a brief description of what you need to resolve or find out. This approach will give a customer care manager a clear understanding of your matter.

The Star News address, where the company’s headquarters is based, is 25 Bastin Drive, Philadelphia, PA 19108, United States. This facility houses key departments, specialists of which ensure well-coordinated work of the media company and timely publications of materials. Official letters, documents, and other paper correspondence are also accepted there. When sending physical mail, include the department or contact name. If you are planning an in-person visit, call the company’s office to confirm a clear time for your meeting and key details you are going to discuss.

Specific Star News office hours are not listed publicly. You can find out when the media company specialists are available to assist you and answer all your questions by emailing. Another option is simply contacting the representative during standard business hours in Philadelphia, namely between 9 a.m. and 5 p.m. ET on weekdays. If you use written channels, be prepared to wait 24–48 hours for support.

You can contact the media company representative via the Star News website by using a contact form. To access it, navigate to the bottom menu and follow the “Contact us” hyperlink. In special fields, indicate your name, email address, a subject, and a brief description of your matter. The form also allows you to attach files in JPG, PNG, or WEBP format. On the same page and in the bottom menu, you can also follow the email hyperlink to communicate with a Star News customer service specialist in writing directly.