Staples Advantage - Wasteful Packaging and Horrendous Delivery

2 of 2 Staples Advantage reviews

We ordered 20 8.5 x 11 pressboard report covers.We received them in three large boxes - 8 each in the two largest boxes, and 4 in a medium box.

When I spoke to Scott in customer service, his reply was 'THAT'S your question?' Well yes, Scott...I would like to know why it took three boxes to ship 20 pieces of pressboard that weigh less than three pounds altogether.

Also, Eastern Connection, your delivery 'service' ignored the multiple signs posted stating that all non freight deliveries must be made at the front of the building.My question was barely acknowledged, and I will absolutely let everyone know how horrible your customer service and business practice is.

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Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Product or service
Smead 81152
Review category
review #946456

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2 of 2 Staples Advantage reviews

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