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Question:
#17680

Don't understand the dumb TV spots. Were you on drugs when written.

Please explain.

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Answer:
by #1838293

Stanton Optical does not provide any explanation of their TV spots.
To get detailed information about the Stanton Optical products and services, please contact the company customer care team by phone at (877) 518-5788 (toll-free number) or by email at customerservice@stantonoptical.com. You may also visit the Stanton Optical location to discuss any questions or concerns with the company representative.

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Question:
#7812

over a month wait for glasses. I have ordered and paid $176 for one pair of sunglasses on March 4.

Well, this is now April 5 with no sign of any sunglasses as of yet.

This is great customer service I would say. I have read reviews about

Stanton and most are not very good reviews at all. It sure makes me

not want to come back again. I have sent 2 or 3 other emails about this

and not received any reply back, so don't expect one from this email either.

I guess it is just me venting about my displeasure of your service. Or lack of!!!

I only hope if I ever do get my glasses, they are OK and I can see through them.

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Answer:
by #1838294

According to the Stanton Optical faq section, the time frame for delivery may vary depending on your prescription, the frames you choose, and any additional features you add to the glasses. The store associate should provide you with an approximate delivery time frame based on your selection at the time of purchase.
To get more information about your order, please contact the Stanton Optical customer care team by phone at 888.792.8588 or by email at customerservice@stantonoptical.com. Customer service department working hours are Monday - Friday, 9AM - 6PM (EST).

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