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Contact Stansted Express Customer Service

Stansted Express Phone Numbers and Emails

  • +44 345 600 7245 ext 8

Customer Service:

  • +44 800 028 2878
    Assisted Travel Team
  • +44 345 600 7245 ext 7
    Lost Property
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Stansted Express Emails:

Customer Service
Assisted Travel Team, Cancel Booking, Refunds
Legal
GDPR Inquiries
Is this your business?

How to Contact Stansted Express?

How to Contact Stansted Express?

The Stansted Express phone number for contacting the Assisted Travel Team is +44 800 028 2878. Do you need to report lost property? Please call +44 345 600 7245 ext 7 to get assistance. Stansted Express customer service representatives can also assist you with inquiries about tickets and fares, provide you with travel information, give you information on refunds, and address other questions. All support lines are open Monday through Sunday, so you can request assistance even on weekends and bank holidays.

Clients who want to get in touch with the company via email should send their messages to customerrelations@greateranglia.co.uk or contactcentre@greateranglia.co.uk. The Stansted Express email for refund inquiries is refunds@stanstedexpress.com. Do you need to cancel your booking? Send your cancellation request to stexrefunds@abelliogreateranglia.co.uk.
All legal issues should be forwarded to gdpr@greateranglia.co.uk or dataprotection@greateranglia.co.uk.

Stansted Express customer care department is open 7 days a week. Customers can contact the support team Monday through Saturday from 8 am to 8 pm and from 10 am to 8 pm on Sundays. On bank holidays, you can reach out to the company between 9 am to 6 pm.

Consumers who want to contact the company via the Stansted Express website should click on the “Contact Us” option in the “Help” dropdown list at the top of the page. Then, follow the link in the “Share feedback” section to take a short survey and share your experience with the company. Additionally, consumers can find a wide range of contact information on the Stansted Express website.

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Contact Information

Stansted Express Website:

Stansted Express Help Center:

Corporate Office Address:

Abellio East Anglia Limited
11th Floor, One Stratford Place, Montfitchet Road
London, England E20 1EJ
United Kingdom

Other Info (opening hours):

Mailing Address:

Greater Anglia Contact Centre

Norwich Railway Station

Station Approach

Norwich

NR1 1EF

More contact details

Stansted Express Rating Based on 1 Review

Rating details

3.0 more details
Additional Fees
Product or Service Quality
Customer service
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All 1 Stansted Express reviews

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Rating trend

Summary of Stansted Express Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stansted Express?

Product/ Service Question:

  • “The train failed to stop at Stansted Mountfitchet last night !! And I missed my cab”

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