Stanley Steemer - Carpets cleaned Wed. Sept. 14th. Today, Friday the 16.

42 of 410 Stanley Steemer reviews

Update added by user Sep 22, 2016

They sent their best to, re clean my carpets.

I am satisfied.

Original review posted by user Sep 16, 2016

now that the carpet is dry, it looks horrible. It looks like it wasn't even cleaned! Discusted! We have used Stanley Steemer services for several years.

I am extremely disappointed with the service I had on Wednesday September 14th 2016 at 9:30am.

I'm sorry to say, I will not be using their services any longer.

Not only that issue, the technician I had that day was extremely pushy. I had to repeat NO thanks several times.

We are having a guest from Slovenia next week.

And our carpets look awful!!

Every time Stanley Steemer has Been here, they did a great job. However, not this time.

Seemed the tech. Was in a hurry. Also he forgot to clean two small pieces of carpet I use for rugs.

When I brought that to his attention, he simply said,

He was packed up already.

We are very disappointed.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Bad quality
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Steem Cleaning
Review category
Household Services
review #919800

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42 of 410 Stanley Steemer reviews

Oct 08, 2016 #1224234 Houston, Texas, United States

Btw, the person they sent to redo your carpets was not paid for his work. The first crew was. Sad. They pay commission, per job. Redos are free work for the crew doing it. Feel lucky that the crew cared enough to make it right.

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Nov 24, 2016 #1245269 Lithonia, Georgia, United States

not true...the original tech may lose some of his commission, but the second crew that recleaned your carpet will get paid...

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