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They are all sweet and sugar till you sign the contract and then they look at you like you are dirt and do not deserve their time.

They make a big hype by releasing lots by lottery as if the community is overbooked whereas that is a big lie.

Lots are released every two weeks and only 4 releases are done.

If it is your turn then you have only the choice from the four released lots if you contact them as soon as the email is sent out if not your choice is more limited.

They want people to feel as if getting a lot is very difficult and people are waiting in line to take the lot if you miss taking it when it is your turn (by lottery)

They profile you by appearance and discriminate acting like they're going out of their way to answer your questions.

If you email them they do not reply to the emails.

When you are buying from this builder never ever buy in the beginning as the lots released are not good and we do not have much choice.

Wait till the subdivision is sold at least half and then buy as all lots will be available at that time.

Sales people as well as the sales managers and the division president do not care once they have the contract signed and the earnest money in their hands.

Reason of review: Poor customer service.

Standard Pacific Homes Pros: Construction team.

Location: Cary, North Carolina

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