I, too, purchased a St.John's Bay coat in January of 2015.
I wore it very little and it is in excellent condition - OTHER THAN the zipper broke!! I called JCPenney, where I purchased it, and was told that they could do nothing as it's a year old. I asked for contact information for St. John's Bay and was told they did not have that information and I haven't been able to find any contact information on the Internet.
Obviously, my coat isn't the only one with a faulty zipper. It is rediculous that a product is made so shabby these days and that the company will not stand by the quality of their product.
I will not be buying any St.John's Bay clothing items any time soon.
More Review Details
- Reason of review:
- Damaged or defective
- Product or service
- Review category
- Footwear and Clothing