Sriracha, Chon Buri
0 comments
Not resolved

Back in early August of year 2016, I sent my car to Honda service center for airbag replacement (received a recall letter from Honda due to airbag failure reason). I was extremely angry when getting back my car as I saw a big piece of adornment was being pressed underneath the car console panel. Obviously the Honda technician did not focus during on duty when they were installing back the console panel. It is not a small little adornment. How can they not aware of the existence of this adornment ?? HOW CAN HONDA DID NOT HAVE QUALITY CONTROL AND FINAL CHECK BEFORE HANDLING OVER THE CAR BACK TO CUSTOMER ??????????

I just sent my car to this service center for maintenance service. I questioned HONDA how can I be confident with their work since they are not able to detect this big piece of thing. The customer care manager just said HONDA will pay for my next maintenance fee. This response is totally not acceptable to me. How am i going to trust them if they have not completely installed back every piece of mechanical part during the maintenance ? I told them to contact me later and drop me email as an evidence of the corrective action that they should provide customer. The manager promised to follow up and send me email afterwards but I received nothing from HONDA since then.

This working attitude and discipline sucks and is unacceptable !!!!!!!!!!!!!!!!!!!!

I WOULD SUGGEST NOT TO BUY HONDA CAR AS THEY DO NOT CARE ABOUT SATISFACTORY OF CUSTOMER !!!

Honda Service Center Address: 888 ถนน สุขุมวิท สุรศักดิ์ Si Racha District, ชลบุรี 20110. Thailand.

Address: 888 ถนน สุขุมวิท สุรศักดิ์ Si Racha District, ชลบุรี 20110

Review about: 2006 Honda Civic.

I didn't like: Very poor maintenance service quality.

Review #932485 is a subjective opinion of a user.

1.0
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Reliability
Value for money
PRODUCT OR SERVICE 2006 Honda Civic Car
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Sriracha Honda Automobile?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"My young sister got her car broke down last night right by the shop on 8700 Richmond ave, Houston Texas. The manager Eric figure it since she doesn't know anything..." Read more
"I visited Jiffy Lube Store #3399 in Arlington, TX, on November 8, 2015, for a regular oil change. I drive a 2013 Toyota Camry, and opted for full synthetic since..." Read more
"What can I say I have never had tires this bad they seem to be falling apart right before my eyes . It seems to start on the 3rd tread..." Read more
"On March 1st my wife took our 2006 Hyundai Sonata into the Mavis Discount Tire located at 1860 North Olden Ave. in Ewing Twp. NJ. Our driver side window would..." Read more
"HI, i purchased one wifi projector from Ali express, later i received the projector without wifi and when i complained they said either i need to return the same back..." Read more
"I bought Liz Claiborne flex brown ankle boots and after wearing them 3 times they are falling apart...." Read more
"It is my first time buying an item here in DHGATE and that item is a pair of shoes and I was surprised at what I have received, the reviews..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more