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Contact SR Smith Customer Service

How to Reach a Person at SR Smith

Verified Contact Information

Toll-Free Number:

  • 1-800-824-4387
    Toll-Free (USA)
Call Now
Send Message

Legal:

  • 1-503-266-2231
    Privacy Inquiries

Customer Service:

customercare@srsmith.com

Claims:

srs.potechsupport@fluidra.com

Legal:

info@srsmith.com

SR Smith Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SR Smith Phone Number
1 (800) 824-4387
Average Calls duration
6 minutes
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, request for information and return/ replace
View full overview

How to Contact SR Smith?

The company has published a single customer service helpline, 1-800-824-4387, to consult its agents for all issues and inquiries. Users calling the SR Smith phone number must provide all the required information concerning the issue so the agent can resolve it efficiently. Those unable to connect the line or seek practical solutions to their problems can email the agent or visit the company offices for better services.

To email SR Smith's customer service, use one of the three published addresses depending on the reason for consultation. Those seeking technical support or discussing product-specific inquiries can reach the relevant agent via srs.potechsupport@fluidra.com. To request general information about the company's products and policies, write to info@srsmith.com. SR Smith's contact email, customercare@srsmith.com, is for general queries and complaints. Emailing ensures responses to user requests within a few hours or days, and is not feasible in urgent cases.

The company offices are open Monday through Friday, between 6:30 AM and 5:00 PM PT (9:30 AM and 8:00 PM ET). Consulting the SR Smith customer service between these times ensures efficient assistance regardless of the means. However, one must provide all the relevant details of the issue and support it with proof to ensure effective responses. Those seeking assistance on weekends or outside working hours can benefit from the featured information on the company website.

The SR Smith website is the company's official online platform, featuring a consultation form on its Contact Us page. Clients can submit their questions and concerns by providing their full name, company name, country, subject of concern, email address, phone number, and other required details. Once they click Submit, SR Smith's customer service will review the request and respond efficiently with a solution to their problem. The Contact page also features a form for warranty claims. Those consulting to register their products for warranty and support can find the relevant options on the Product Registration page.

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Contact Information

SR Smith Website:

SR Smith Help Center:

Corporate Office Address:

S.R. Smith LLC
P.O. Box 400 1017 SW Berg Parkway
Canby, Oregon 97013
United States

Why Customers Call SR Smith?

Top Reasons of Customers Calls

  • Product/ Service 36%
  • Customer Inquiries & Issues 27%
  • Request for Information 18%
  • Return/ Replace 9%
  • Website/ Application 9%

Product/ Service

36%
  • "Need a repair or new control box"
  • "Need a repair or get a new control box"

Customer Inquiries & Issues

27%
  • "Water in my lights"
  • "Specs for slide"
  • "Need 2 carriage bolts"

Request for Information

18%
  • "Information"
  • "Diving board questions"

Return/ Replace

9%
  • "Claim, replacement question"

Website/ Application

9%
  • "New install"

Compare SR Smith Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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