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Contact Squishmallows Customer Service

Squishmallows Phone Numbers and Emails

Toll-Free Number:

  • (800) 370-1827
Call customer service
Send Message

Squishmallows Emails:

Customer Service
Jazwares GmbH End Consumer Service Requests
General Info
Jazwares GmbH Customer Support
Legal
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
customerserviceuk@jazwares.com
Jaz Toys UK Ltd.
customerserviceus@jazwarez.com
United States
info@firstact.com
pr@sqishmallows.com
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Squishmallows Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Squishmallows is 8003701827.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Squishmallows mainly because of request for information, product/ service, shipping and delivery.

View full overview ›

How to Contact Squishmallows?

Most Popular Number:

(800) 370-1827
Total calls: 82 Issues resolved: 3 Last call: Nov 4, 2025

The Squishmallows phone number for general inquiries is 1-800-370-1827. This helpline can be used to learn more about the company’s products or to discuss the Privacy Policy concerns. However, if you need to get in touch with the customer service team, it may be more effective to do so via the official website. The company encourages its customers to reach their support online or to contact the retailer where the product was purchased. The customer care advisors will be ready to answer your questions, handle order issues, and provide care instructions. You can also email the Squishmallows Help Center to report defects, damages, or quality concerns with a purchased toy.

The Squishmallows email address for general questions is information@jazwares.com. You can send information requests to this address to learn more about the company’s toys, their materials, size, and safety. If you need to contact the customer service representatives on other inquiries, write to help@squishmallows.com. Feedback, complaints, and compliments can be sent to customerserviceus@jazwarez.com as well. Customers from Germany can reach support at customerservicede@jazwares.com. Alternatively, you can email the customer care team via the official website. To get in touch with the Media Relations team on press inquiries, send them to pr@sqishmallows.com. Privacy Policy questions can be sent to the Data Protection Officer at privacy@jazwares.com.

The Squishmallows headquarters address is Jazplus, LLC., 963 Shotgun Road, Sunrise, Florida 33326, United States. You can also mail your correspondence to Jazwares GmbH, Mina-Rees-Str. 8, 64295 Darmstadt, HRB 92958 Darmstadt Local Court. You can use it to reach the Squishmallows customer service team with your questions or complaints. Returns can be sent to Attn: RMA Department, 1010 Valentine Ave SE, Pacific WA 98047. To discuss the Privacy Policy inquiries, mail them to Jazwares, LLC, 955 Shotgun Road, Sunrise, FL 33326, Attention Privacy Director. Customers from Germany can use the following Squishmallows address for Data Protection requests: Jazwares GmbH, Mina-Rees-Str. 8, 64295 Darmstadt, HRB 92958 Darmstadt Local Court, Attn: Data Protection Officer.

The Squishmallows contact hours are Monday to Friday from 9 a.m. to 5 p.m. EST. The customer service team is available during these hours via email to answer your questions, provide product information, and deal with order-related issues. Alternatively, you can DM Squishmallows support representatives via social media. They will typically respond to your message within several business hours. You can also visit the Contact Us page of the official website whenever it’s convenient for you to submit your request using the online form. The customer care agents will get in touch with you to discuss the details as soon as they study your matter.

To reach the customer care team via the Squishmallows website, scroll the homepage to the Support section and select the Contact option. Choose the topic of your inquiry from the drop-down menu and fill out the form with your contact info. Use the text box below to describe your issue, and add files if necessary. To start a return or check your order status, click the Support and FAQ button in the Support section and choose the corresponding option. To follow the company on social media or send a direct message to the support team, click the preferred platform’s icon in the bottom left corner of the main page.

PissedConsumer Club

Contact Information

Squishmallows Website:

Squishmallows Help Center:

Corporate Office Address:

Jazplus, LLC.
963 Shotgun Road
Sunrise, Florida 33326
United States

Other Info (opening hours):

Other Locations:

Jazwares GmbH

Mina-Rees-Str. 8

64295 Darmstadt

HRB 92958 Darmstadt Local Court


Jaz Toys UK Ltd

16a Crane Grove Islington

London

N7 8LE



More contact details

Squishmallows Rating Based on 9 Reviews

Rating details

3.0
more details
Value for money
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

Rating stats

Rating trend

Summary of Squishmallows Customer Service Calls

82 TOTAL
CALLS
00:56 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Squishmallows?

Shipping and Delivery Question:

  • “Giveaway has not been shipped”
  • “Wrong item received”
  • “Haven't received my order”

Request for Information Question:

  • “Question about Nestor nugget”
  • “Saw booth at global show wish to speak with someone to carry in our stores”
  • “My son is nonverbal and has Autism. Tally is the only squishmellow he likes I can't find her any where and his (2nd) one is extremely wore out. I can't find her any where HELP”

Product/ Service Question:

  • “Complaint”
  • “Buy a soft toy squishmallow blue bird Louise large”
  • “Damaged box”

Activation/ Cancellation Question:

  • “I wanna cancel insurance”

Website/ Application Question:

  • “Website”

Payments and Charges Question:

  • “Can't process payment”

Return/ Replace Question:

  • “My squish melon was upside down her face. Target wouldn't return it.”

Other Question:

  • “Cadel and Mia”
  • “I want to ask when my cupcake squishmellow birthday”
  • “Malfunctioning”

Compare Squishmallows Customer Service To

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