Square - Solution to Customer Code

159 of 263 Square reviews

I was not given a customer code (16 digits by the way) and tried to reach the company when an unauthorized transaction came up. You cannot call them without this "customer code." It took some work but I found a solution:

Google search: (415) 375-3176 ext

It is their marketing office phone number, you need anyone's extension to get through on this one. Call every extension you find until someone answers. They will ask how you obtained their phone number...but it really doesn't matter. You need help and they will at least be able to give you your customer code by looking up the email associated with your account.

Good luck with this company!!

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Reliability
Staff
Website
Customer service

  • What I liked
    • Convenience
  • What I disliked
    • Very frustrating

Reason of review:
Poor customer service
Product or service
Review category
Financial Services
review #825649

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Had the same issue 1 Yes 1
159 of 263 Square reviews
Anonymous

Apr 15, 2016 #1145192

qhR EXTENSION DID USE

0 0 Reply
Anonymous

Apr 08, 2016 #1141554

What extension eventually worked! I am dying to get a hold of them. They are horrible!

0 0 Reply
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