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Contact Sprintax Customer Service

How to Reach a Person at Sprintax

Verified Contact Information

Toll-Free Number:

  • 1-866-601-5695
    Voicemail-Only Line
Call Now
Send Message

Business Customer Service:

partners@sprintax.com
Partnerships

Customer Service:

dwtrefunds@sprintax.com
Sprintax Dividends
hello@sprintax.com
info@sprintax.com

Sprintax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sprintax Phone Number
1 (866) 601-5695
Average Calls duration
1 minute
Most Popular Sprintax Email Address
hello@sprintax.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
76% phone, 24% email
Common Reasons for Contact
Request for information, return/ replace, payments and charges
View full overview

How to Contact Sprintax?

The Sprintax customer service is available 24/7 on live chat. To contact the Live chat team, you can head to their website, navigate to the bottom of the page, and click on the "Contact Us" option. From there, you will be redirected to login or create your Sprintax account, and then you will be able to chat with their customer service representatives.

Questions about the tax services or procedures can be emailed to hello@sprintax.com. You can also use this email address to share feedback or register complaints about the services offered or the Sprintax customer care experience. The company recommends writing to info@sprintax.com if you need more information.
Use partners@sprintax.com for business correspondence. Having different Sprintax email addresses ensures that the company can offer prompt and professional responses to individual and business clients.

Sprintax has made it easy for individuals to file US nonresident tax returns and to get taxes from their jobs on the first day. Additionally, the Sprintax customer service team understands that the customers might need instantaneous assistance occasionally. For this purpose, the company has published a Sprintax phone number, which is 1-866-601-5695.

Sprintax support offers a live chat to ease the process of speaking to a customer agent. If you have any questions or queries about tax, head to the company's website and navigate to the Contact Us section, and you will be able to initiate the Sprintax live chat. This live chat feature is available 24 hours, seven days a week, to support customers nationwide. To start the conversation, you must either login to your Sprintax account or create a new one. Once you are logged in, click on the Live Chat icon to initiate the Sprintax chat.

PissedConsumer Club

Contact Information

Sprintax Website:

Sprintax Help Center:

Corporate Office Address:

Sprintax, Inc.
79 Madison Ave, 8th Fl.
New York, New York 10016
United States

Why Customers Call Sprintax?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 38%
  • Request for Information 19%
  • Return/ Replace 15%
  • Payments and Charges 7%
  • Account 6%
  • Refund 4%
  • Product/ Service 4%
  • Website/ Application 3%
  • Employment 2%
  • Activation/ Cancellation 1%
  • Shipping and Delivery <1%

Customer Inquiries & Issues

38%
  • "Tax"
  • "I got unexpected email"
  • "E-file rejected"

Request for Information

19%
  • "Ask a question about my return that I did"
  • "i need some help with my taxes"
  • "Tax help"

Return/ Replace

15%
  • "State tax return"
  • "How do you add a schedule c to the return"
  • "Issue with my return"

Payments and Charges

7%
  • "I paid for 2025 taxes but entered wrong income, it is grayed put. Please help me edit before filing"
  • "To comfirm my tax penalty payment"
  • "Problems with tax payment"

Account

6%
  • "cannot login"
  • "Authentication code not sending"
  • "sprintax login failed"

Refund

4%
  • "For my refund"
  • "Asking about tax refund"
  • "I can't see state tax refund"

Product/ Service

4%
  • "Error"
  • "2 factor authentication is not working"
  • "Efile online isnt working"

Website/ Application

3%
  • "I am unable to download last years income tax documents"
  • "Application fee refund"
  • "Sprintax application fee refund"

Employment

2%
  • "My w-2 forms have the same info and I can't pass that stage. It is say I am putting in duplicate information. And the assistant is saying do only one. How do I pass that step?"
  • "W-2 form"
  • "W2 filing"

Activation/ Cancellation

1%
  • "Cancel my newly created account"
  • "Cancel transaction"

Shipping and Delivery

<1%
  • "I filed my tax through sprintax, IRS did not recieve my tax document for federal stating the address provided was not right. I have prove of the address and i want Sprintax yo provide my refund and original document"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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