Sprinly Phone Numbers and Emails

Toll-Free Number:

  • (800) 686-8036

Sprinly Emails:

Customer Service
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Sprinly Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Sprinly is 8006868036.

  • The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Saturday.

  • Be prepared for the call as Sprinly may ask you for the following information to identify you as a customer: email, phone number or order id.

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Contact Information

Sprinly Website:

Sprinly Help Center:

Corporate Office Address:

Sprinly
20314 Chagrin Blvd
Shaker Heights, Ohio 44120
United States

Sprinly Rating Based on 1 Review

Rating details

3.0
more details
Product or Service Quality

Rating stats

Rating trend

How Good is Sprinly's Customer Service?

Arrin Uld
Arrin Uld
Feels Disappointed | Mar 21, 2024

Customer service was ok, but trying to cancel the subscription online was terrible.

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Lynsie Ige
Lynsie Ige
Feels Disappointed | Feb 10, 2024

They still haven't called us back regarding my daughters weekly meal plan. If we don't get a call back soon, we are canceling the plan
My daughter is Allergic to certain nuts and has to throw away food every week. We called to make an adjustment to her order
Eric F 215-870-****

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Iona Gfz
Iona Gfz
Feels Satisfied | Jul 27, 2023

Excellent! They responded to my email one day later. They resolved the issue and were able to cancel my pending order even though it was past the deadline.

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Summary of Sprinly Customer Service Calls

55 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sprinly?

Shipping and Delivery Question:

  • “No delivery”
  • “Did not receive my first order.”
  • “Wrong items in order”

Account Question:

  • “Account setup”
  • “When will my meals arrives I just restarted my subscription.”
  • “Trouble logging in”

Activation/ Cancellation Question:

  • “To cancel”
  • “Cancel tomorrow delivery”
  • “Cancel subscription”

Product/ Service Question:

  • “Allergic to nuts and have to throw out some of the food”
  • “Would like to pause my food delivery for next 2 weeks”
  • “Changed mind about order and account”

Staff Question:

  • “Customer service”
  • “To make sure the service is paused and to cancel pending order even though it was past their deadline. They were able to cancel my order and I won’t be charged. I’m happy with this outcome. Their food is good, just too healthy for me.”

Payments and Charges Question:

  • “To set up direct deposit”
  • “Billing”
  • “Charges”

Request for Information Question:

  • “Check on orders”
  • “Check on delivery”

Employment Question:

  • “W2”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Returning order”

Other Question:

  • “Received order that I didn't place”
  • “Orde”
  • “Problem!”
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