Contact SPRI Customer Service

Website strive to create, design and provide state-of-the-art resistance exercise products, never losing sight that SPRI's' most important goal is customer satisfaction. Company's products are of the highest quality and are backed by market research, education and strategic alliances that generate and maintain customer loyalty. If www.spri.com made an error on The User's order, or if The Client's product is defective, please call or email SPRI to request a free return shipping label. A copy of the packing slip must accompany all returns. The Company reserve the rights to not accept returns that are in poor condition, do not have a return authorization number, or are not accompanied by a packing slip. Fill in the quantity and the reason code. Please allow 14 days for SPRI to receive and process The Customer's return. Please contact customer service with any questions or concerns.

To read more: https://www.spri.com/pages/returns

To read more: https://www.spri.com/pages/shipping

SPRI warrants that SPRI products are free from manufacturing defects for a period of 90 days from the invoice date. This warranty is limited to the replacement of the product by SPRI, and all transportation, shipping and return costs shall be at The User's expense. This warranty does not extend to any defect or problem caused by the negligence or acts of The User or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or ordinary wear and tear. SPRI is not responsible or liable for indirect and consequential damages of any kind, including but not limited to the use of any product, loss of time, inconvenience, or other incidental or consequential damages with respect to persons, business or property, whether as a result of breach of warranty, negligence or otherwise. SPRI products liability shall be limited solely to the replacement of the goods not meeting the quality and specifications warranted.

To read more: https://www.spri.com/pages/spri-limited-90-day-warranty

In consideration of The Client's use of the Service, The Client of SPRI represent that The User are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. If The User provide any information that is untrue, inaccurate, not current or incomplete, or Website have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, SPRI reserves the right to suspend or terminate The User's account and refuse any and all current or future use of the Service (or any portion thereof). Use of the Service and membership on Company's Website is void where prohibited. Due to the nature of the internet, The Company cannot prohibit minors from visiting Company's Website. However, all users who register with SPRI's' Website must be 18 years of age or older.

To read more: https://www.spri.com/pages/spri-com-terms-and-conditions-of-use

This SPRI.com Privacy Policy ("Privacy Policy") governs The User's use of the SPRI.com website (the "Website"), which is owned by Ecom Fitness Platform LLC. The Company know how visitors like The Client of SPRI value The Client's privacy, and SPRI have created this Privacy Policy to ensure that The Client understand Company's policies and procedures, what personal information The User must provide if The Customer wish to use certain portions of SPRI's' Website and, ultimately, just how www.spri.com use such personal information. This Privacy Policy is a part of and is incorporated into SPRI's' SPRI.com Terms and Conditions of Use. By accessing or using Company's Website, The Client accept, without limitation or qualification, the terms of this Privacy Policy. Website collect two types of information from users of Company's Website: personal information described below; and non-personal information such as information about traffic patterns on SPRI's' Website.

To read more: https://www.spri.com/pages/spri-com-privacy-policy

The proper way to put on either the Lex Loop or the Xercuff is to step into the middle of the tubing ring with both feet then secure the cuffs to ankles. The rubber tubing should always be on the outside of The Client's ankles. No, all of SPRI's' rubber resistance tubings contains latex. Tubing products should be cleaned using a damp cloth with water and mild soap. The lifespan of SPRI's tubing products depends upon the amount of use and proper care. All of SPRI's products are warrantied for 90 days. SPRI recommends inspecting all tubing products on a regular basis and replacing annually to ensure the best possible performance. It is recommended that the tubing be stretched no further than 1.5 times its resting length to minimize breakage and ensure the lifespan of the tubing. Yes, SPRI's tubing can be used in pools, however it must be rinsed thoroughly in non-chlorinated water and hung to thoroughly dry after each use.

To read more: https://www.spri.com/pages/faqs