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Contact SPRAYGROUND Customer Service

SPRAYGROUND Phone Numbers and Emails

Toll-Free Number:

  • (844) 777-2947
Call customer service
Send Message

Customer Service:

  • (877) 355-3374
    Text

SPRAYGROUND Emails:

Customer Service
Legal
aj@sprayground.com
Wholesales
Is this your business?

SPRAYGROUND Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • SPRAYGROUND Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call SPRAYGROUND is 8447772947. 96% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as SPRAYGROUND may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.

View full overview ›

How to Contact SPRAYGROUND?

Most Popular Number:

(844) 777-2947
Total calls: 226 Issues resolved: 7 Last call: Nov 5, 2025

To contact one of the SPRAYGROUND customer service managers by phone, dial the following number: 1-844-777-2947. This line is designed to ask questions about the goods from the online catalog, orders, shipping, and customer side. If you cannot call and talk with the company manager by phone, text +1-877-355-3374. The conversation using the above-mentioned SPRAYGROUND contact is free of charge. As for sending a text message, standard rates may apply.

SPRAYGROUND provides several email addresses for different cases if you prefer written communication. help@sprayground.com is the main one of them. Use it if you have questions about your orders, discounts, warranty, etc. Are you interested in wholesale inquiries? Send a letter to AJ@sprayground.com. If you have questions related to the privacy policy, apply to the company by using the following SPRAYGROUND contact: support@thatthing.store.

The Sprayground headquarters is located in New York, United States. The company also has a branch location in Miami, Florida. If you have corporate-related matters you can resolve only in the office with the company representative face-to-face, find out the SPRAYGROUND address from the manager by calling the above-mentioned line or sending a letter to help@sprayground.com.

The Sprayground customer service team accepts appeals during the following business hours: Monday through Friday from 9 a.m. to 5:30 p.m. Saturday, Sunday, and major holidays are days off. The above-mentioned hours are indicated, taking into account the Eastern Standard Time zone.

Sprayground does not provide such an option as a chat. However, you can use an alternative way of communication with the company manager, namely send a message on the company’s Facebook or LinkedIn page.

PissedConsumer Club

Contact Information

SPRAYGROUND Website:

SPRAYGROUND Help Center:

Corporate Office Address:

Sprayground LLC
285 Ridge Rd, Ste 3
Dayton, New Jersey 08810
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (Eastern Standard Time)

More contact details

SPRAYGROUND Rating Based on 15 Reviews

Rating details

2.4
more details
Exchange, Refund and Cancellation Policy
Customer service
Style and Design
Discounts and Special Offers

Rating stats

Rating trend

How Good is SPRAYGROUND's Customer Service?

Correne Hfb
Correne Hfb
Feels Neutral | Aug 22, 2024

Horrible I didn’t even get my package it’s been more than 5-9 days

Read full quote
Sajan Jvn
Sajan Jvn
Feels Disappointed | Jul 23, 2024

I want to talk to someone over the phone

Read full quote
Zaniya K Smt
Zaniya K Smt
Feels Neutral | Aug 13, 2023

They wasn’t answering in they were closed

Read full quote

Summary of SPRAYGROUND Customer Service Calls

235 TOTAL
CALLS
03:36 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SPRAYGROUND?

Shipping and Delivery Question:

  • “Missing package”
  • “Shipping”
  • “Didn’t receive package”

Request for Information Question:

  • “No response”
  • “Questions on the specifics on each tag”
  • “I wanted to check on my order”

Product/ Service Question:

  • “I'm try placing order and it will not let me”
  • “Broke backpack”
  • “I purchase a bag and paid for next day delivery and didn’t receive the bag”

Return/ Replace Question:

  • “Changing my email”
  • “Oder placed incorrectly”
  • “Change a different bag”

Payments and Charges Question:

  • “Transaction”
  • “Charge twice”
  • “Charge my card two times”

Activation/ Cancellation Question:

  • “Made a order twice and it has canceled twice I”
  • “Because they cancelled my order”
  • “Trying cancel one of my orders”

Refund Question:

  • “Refund”

Account Question:

  • “To verify my address”
  • “New Account Set P”

Cards Question:

  • “My card was charged after saying it was declined”
  • “I'm trying to purchase one of your bag for my son an it's not accepting my credit card I want to know why ? It's saying cancelled refunded”

Website/ Application Question:

  • “To ask what’s your online website, so we can order thru online.”

Other Question:

  • “Vreau sa fac un retur”
  • “Because I wanna ask to see can they save a backpack for me”
  • “My backpack was lost”

Compare SPRAYGROUND Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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