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Contact SpotOn Customer Service

SpotOn Phone Numbers and Emails

Toll-Free Number:

  • (877) 814-4102
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SpotOn Emails:

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How to Contact SpotOn Customer Service?

Most Popular Number:

(877) 814-4102
Total calls: 123 Issues resolved: 2 Last call: Dec 4, 2024
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PissedConsumer Reporter

The SpotOn customer service can be reached via the following phone number: (877) 814-4102. This number is designated for customer support and inquiries and is available to clients during standard business hours, typically 8 AM to 6 PM Central Time (CT), Monday through Friday. When you call, it's recommended to have your account details readily accessible to expedite the support process. SpotOn aims to provide prompt and efficient service to address your queries and concerns, and calling during business hours ensures that you can speak directly with a support representative.

To email SpotOn support, clients can send their inquiries to support@spoton.com. Include all relevant information about your issue or question when composing your email. This should include your business name, contact information, and a detailed issue description.

Email responses may take longer than phone support, so consider using the phone support option if your matter is urgent. Nonetheless, SpotOn is committed to providing thorough and helpful responses to all customer inquiries, and the support team endeavors to reply to emails as swiftly as their resources permit.

To contact the SpotOn help center via their website, you can follow these steps:

1. Navigate to the SpotOn website and scroll down to the bottom of the page, where you will find the 'Contact' section.
2. Click on the 'Contact' link, which redirects you to a page with various options for contacting the company.
3. You can fill out the 'Get In Touch' form on the contact page with your name, email, phone number, and a message detailing your required assistance.

The help center is designed to provide a user-friendly experience, ensuring you can quickly find the support you need.

SpotOn Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • SpotOn Customer Service is rated at 5 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call SpotOn is 8778144102.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as SpotOn may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

SpotOn Website:

SpotOn Help Center:

Corporate Office Address:

SpotOn, Inc.
100 California St, 9th Floor
San Francisco, California 94111
United States

Fax:

+1 877-521-6288

SpotOn Rating Based on 5 Reviews

Rating details

3.9
more details
Exchange, Refund and Cancellation Policy
Website
Style and Design
Diversity of Products or Services

Rating stats

Rating trend

Summary of SpotOn Customer Service Calls

123 TOTAL
CALLS
02:49 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SpotOn?

Request for Information Question:

  • “Have questions about setting up a new account”
  • “Inquiring on the outside sales representative position”
  • “Need help creating group”

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Unauthorized charges”

Cards Question:

  • “Commuter card”
  • “Credit card refund”
  • “Credit card doesn't work”

Account Question:

  • “Trying to open an account”
  • “Needs help for my account”
  • “Help to sign in”

Activation/ Cancellation Question:

  • “Cancellation information”
  • “Cancelar”
  • “Cancellation”

Product/ Service Question:

  • “Product info”
  • “System not sending checks”
  • “System”

Shipping and Delivery Question:

  • “Courier Enquiry”
  • “My parcel is missing”
  • “Didn't receive my daily bank deposit”

Staff Question:

  • “I want to discontinued my service”
  • “I need a new service”
  • “Service down”

Refund Question:

  • “Refund”
  • “Refund did not go through”

Return/ Replace Question:

  • “Change account”

Website/ Application Question:

  • “Website”

Other Question:

  • “Not streaming”
  • “Maquina de cobro”
  • “Can’t close the batch”

Compare SpotOn Customer Service To

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1.6 out of 5
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