Spot Phone Numbers and Emails

Toll-Free Number:

  • (866) 651-7768
  • Total calls: 47
  • Issues resolved: 1
  • Last call:

Customer Service:

  • (985) 327-7511
    Outside US
  • (866) 367-0798
    SPOT Assist NSD Roadside Assistance
  • (408) 933-4518


  • (985) 335-1538

Spot Emails:

Customer Service
Investors/ Franchising
Marketing Inquiries
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Spot Contact Information

Spot Website:

Spot Help Center:

Corporate Office Address:

1351 Holiday Square Blvd.
Covington, Louisiana 70433
United States
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Spot Rating Based on 7 Reviews

Rating details

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Value for money
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Spot Customer Service Calls

05:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Spot Customer Service?

Activation/ Cancellation Question:

  • “Reactivate”
  • “Difference between suspending vs canceling service”
  • “Because of my cancellation”

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Overcharge”

Account Question:

  • “Cant log in”
  • “Account”
  • “Not letting me log into my account”

Product/ Service Question:

  • “No work”
  • “To connect the wires to a 12 volts”
  • “Does not work”

Request for Information Question:

  • “Question about battery”
  • “To check and make sure my subscription is current”
  • “Question about spot x”

Refund Question:

  • “Refund”

Other Question:

  • “Pay”
  • “Coverage for my puppy”
  • “Issues with my device”


Spot Warranty
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Top Spot Products

Subscription, Messenger Devices Subscription

Spot Pros and Cons

Pros: System operates, Great idea

Cons: Unauthorised charging of credit card, Expensive, Can not opt out, Automatic renewal without choices or notification


SPOT LLC offers personal satellite messaging and emergency communications solutions. The company was founded by Tom Colby in 2007. Its headquarters is based in Milpitas, California, United States. SPOT operates as a subsidiary of Globalstar Inc. The company provides the following products: connect for iPhone or Android-based smartphones, satellite GPS messenger, personal tracker, satellite communicator, and hug GPS security system. It is possible to rent SPOT devices. The company has a chain of dealers and retailers nationwide. SPOT got 2008 Backpacker Magazine Editors' Choice and 2011 Camping Life Editor's Choice awards. It accepts all major credit cards. Customer assistance is provided by email and by phone.

Spot reviews and complaints

Spot is ranked 76 out of 862 in Gadgets and Accessories category

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