To contact one of the Spot Pet Insurance customer service representatives in real-time by phone, dial the following number: 1-800-905-1595. The support at this toll-free line is available on the territory of the United States. The company’s team in Canada serves customers at 888-501-7768. Both lines will be in handy to you if you have questions about dog, cat, puppy, or kitten insurance, and need to get personalized assistance from a live agent regarding customer support matters.
If you have detailed questions with attachments of screenshots, email Spot Pet Insurance at service@customer.spotpetins.com. This address is ideal for non-urgent matters, such as asking about the type of pet insurance you are interested in, account updates, policy clarifications, etc. If you need information regarding employee benefit pet insurance, send a letter to marketing@spotpet.com. The same Spot Pet Insurance contact fits inquiries related to partnership for an event, video, or larger collaboration.
The Spot Pet Insurance headquarters is located in the United States at 303 Banyan Blvd., Suite 101, West Palm Beach, Florida 33401, United States. This is the main corporate office, where key operations, including customer support, are concentrated. Additionally, the company has regional offices: in Florida at 990 Biscayne Blvd., Suite 603, Miami, FL 33132, and in Canada at the following Spot Pet Insurance address: 710 Dorval Dr., Suite 400, Oakville, ON L6K3V7.
The Spot Pet Insurance customer service team operates during convenient hours, that allow you to apply to the company when you need. From Monday to Friday, you can call between 8 a.m. and 8 p.m. EST, while on Saturdays, support lines are open from 9 a.m. to 5 p.m. EST. Since customer care lines are not available on Sundays, you can use written communication anytime. In this case, your inquiry will be handled as soon as possible on the next working day.
The Spot Pet Insurance chat option is available as soon as you sign in to your account through the Member Center or the Spot Insurance mobile app. Alternatively, you can chat with the manager on one of the social media pages. The company provides appropriate clickable icons at the bottom menu of its official website.
