Skip to content
Write review For Business
  • Login

Contact SportDog Customer Service

SportDog Phone Numbers and Emails

Toll-Free Number:

  • (800) 275-6797
Call customer service

Customer Service:

  • (800) 732-0144

SportDog Emails:

Legal
privacy-dept@radiosystemcorporation.com
Privacy Inquiries
Send Message
Is this your business?

SportDog Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • SportDog Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call SportDog is 8002756797. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Thursday, while the shortest are on Sunday. The average call time is 5 minutes.

  • People call SportDog mainly because of product/ service, return/ replace, payments and charges.

View full overview ›

How to Contact SportDog?

Most Popular Number:

(800) 275-6797
Total calls: 30 Last call: Nov 4, 2025

You can reach the SportDog customer service department toll-free at 1-800-275-6797 or alternatively dial the SportDog phone number at 1-800-732-0144. The SportDog customer service can be reached during the weekdays (Monday to Friday) from 8:00 AM to 7:00 PM ET.
For product issues and questions, SportDog support staff are preferred during working hours. You will find the solution to your concerns as they answer all the questions promptly via their representatives.

For a message via email, SportDog customer service has their email addresses regarding legal and privacy issues. Contact them at SportDog email them at legal@petsafe.net if you have concerns about legal matters. privacy-dept@radiosystemcorporation.com is the SportDog email for some privacy issues to raise. A contact form is available on the SportDog website for customer convenience.
This contact form needs basic information about your name, email, phone number, and the product you're inquiring about. Before submitting, you can attach a detailed description of your question or concern. SportDog customer service reviews and responds to submissions within two to three business days, providing a convenient means of obtaining support.

SportDog's head office is located at Radio Systems Corporation, 10427 PetSafe Way, Knoxville, Tennessee, 37932, USA. For serious or personal issues, you can schedule an appointment and come to the SportDog office during their working hours, which are Monday through Friday from 8:00 AM until 7:00 PM ET. At the SportDog headquarters, customers can communicate with one of the representatives for their preferred needs.

Users can access online support at the SportDog website through live chat assistance by clicking on the type of product needed. Options include bark control, e-collars, in-ground fencing, tracking, and training.
The prompts during the SportDog live chat will direct you to a representative who will further assist you with your concerns. SportDog live chat support is available Monday through Friday between 9:00 AM and 5:00 PM ET. In this context, it has proven to be the ideal choice for those who prefer internet communications over a phone call.

PissedConsumer Club

Contact Information

SportDog Website:

SportDog Help Center:

Corporate Office Address:

Radio Systems Corporation
10427 PetSafe Way
Knoxville, Tennessee 37932
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 7:00pm (ET)

More contact details

SportDog Rating Based on 3 Reviews

Rating details

1.0
more details
Product or Service Quality
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of SportDog Customer Service Calls

34 TOTAL
CALLS
04:47 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SportDog?

Product/ Service Question:

  • “Warranty”
  • “Remote not working”
  • “Bought a new battery for remote and charged it overnight and it does not come on.”

Return/ Replace Question:

  • “Replacement charger for my sdt54 collar and remote”
  • “Replacement part”
  • “Collars dont correct until level 6 feel just a.little. have 4 collars”

Payments and Charges Question:

  • “Collar will not charge”
  • “Problem charging my tec 2”

Shipping and Delivery Question:

  • “Collar won't give location or direction of my dog”
  • “Missing part”

Request for Information Question:

  • “Programming question”

Other Question:

  • “Cant pair SDTOO 16669”
  • “New collar has ruined mu weekend of hunting”
  • “Adjusting the collar”

Compare SportDog Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about SportDog? What happened? What can we help you with?
Submit review Don't show this popup