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Contact SportDog Customer Service

How to Reach a Person at SportDog

Verified Contact Information

Toll-Free Number:

  • 1-800-275-6797
Call Now

Customer Service:

  • 1-800-732-0144

Legal:

legal@petsafe.net
privacy-dept@radiosystemcorporation.com
Privacy Inquiries
Send Message

SportDog Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SportDog Phone Number
1 (800) 275-6797
Average Hold Time
00:03:22
Average Calls duration
5 minutes
Most Popular SportDog Email Address
legal@petsafe.net
SportDog Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact SportDog?

You can reach the SportDog customer service department toll-free at 1-800-275-6797 or alternatively dial the SportDog phone number at 1-800-732-0144. The SportDog customer service can be reached during the weekdays (Monday to Friday) from 8:00 AM to 7:00 PM ET.
For product issues and questions, SportDog support staff are preferred during working hours. You will find the solution to your concerns as they answer all the questions promptly via their representatives.

For a message via email, SportDog customer service has their email addresses regarding legal and privacy issues. Contact them at SportDog email them at legal@petsafe.net if you have concerns about legal matters. privacy-dept@radiosystemcorporation.com is the SportDog email for some privacy issues to raise. A contact form is available on the SportDog website for customer convenience.
This contact form needs basic information about your name, email, phone number, and the product you're inquiring about. Before submitting, you can attach a detailed description of your question or concern. SportDog customer service reviews and responds to submissions within two to three business days, providing a convenient means of obtaining support.

SportDog's head office is located at Radio Systems Corporation, 10427 PetSafe Way, Knoxville, Tennessee, 37932, USA. For serious or personal issues, you can schedule an appointment and come to the SportDog office during their working hours, which are Monday through Friday from 8:00 AM until 7:00 PM ET. At the SportDog headquarters, customers can communicate with one of the representatives for their preferred needs.

Users can access online support at the SportDog website through live chat assistance by clicking on the type of product needed. Options include bark control, e-collars, in-ground fencing, tracking, and training.
The prompts during the SportDog live chat will direct you to a representative who will further assist you with your concerns. SportDog live chat support is available Monday through Friday between 9:00 AM and 5:00 PM ET. In this context, it has proven to be the ideal choice for those who prefer internet communications over a phone call.

PissedConsumer Club

Contact Information

SportDog Website:

SportDog Help Center:

Corporate Office Address:

Radio Systems Corporation
10427 PetSafe Way
Knoxville, Tennessee 37932
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 7:00pm (ET)

More contact details

Why Customers Call SportDog?

Top Reasons of Customers Calls

  • Product/ Service 37%
  • Customer Inquiries & Issues 25%
  • Payments and Charges 16%
  • Request for Information 10%
  • Return/ Replace 8%
  • Shipping and Delivery 4%

Product/ Service

37%
  • "Dial on Sportdog 1825x broke off"
  • "Dial *** broken on my Sportdog 1825"
  • "Warranty and order"

Customer Inquiries & Issues

25%
  • "Button cover fell off waterfowl transmitter"
  • "Pair up collar"
  • "accidentally just ordered 3 long prong sets instead of only 1. Can you adjust the order?"

Payments and Charges

16%
  • "Collar will not charge"
  • "One of my dogs collars won't charge anymore."
  • "Collar won't stay charged"

Request for Information

10%
  • "Need tec support"
  • "Help pairing a remote with collars"
  • "Help programming new transmitter"

Return/ Replace

8%
  • "Replacement part"
  • "Replacement charger for my sdt54 collar and remote"
  • "Collars dont correct until level 6 feel just a.little. have 4 collars"

Shipping and Delivery

4%
  • "Collar won't give location or direction of my dog"
  • "Missing part"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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