You can reach the SportDog customer service department toll-free at 1-800-275-6797 or alternatively dial the SportDog phone number at 1-800-732-0144. The SportDog customer service can be reached during the weekdays (Monday to Friday) from 8:00 AM to 7:00 PM ET.
For product issues and questions, SportDog support staff are preferred during working hours. You will find the solution to your concerns as they answer all the questions promptly via their representatives.
For a message via email, SportDog customer service has their email addresses regarding legal and privacy issues. Contact them at SportDog email them at legal@petsafe.net if you have concerns about legal matters. privacy-dept@radiosystemcorporation.com is the SportDog email for some privacy issues to raise. A contact form is available on the SportDog website for customer convenience.
This contact form needs basic information about your name, email, phone number, and the product you're inquiring about. Before submitting, you can attach a detailed description of your question or concern. SportDog customer service reviews and responds to submissions within two to three business days, providing a convenient means of obtaining support.
SportDog's head office is located at Radio Systems Corporation, 10427 PetSafe Way, Knoxville, Tennessee, 37932, USA. For serious or personal issues, you can schedule an appointment and come to the SportDog office during their working hours, which are Monday through Friday from 8:00 AM until 7:00 PM ET. At the SportDog headquarters, customers can communicate with one of the representatives for their preferred needs.
Users can access online support at the SportDog website through live chat assistance by clicking on the type of product needed. Options include bark control, e-collars, in-ground fencing, tracking, and training.
The prompts during the SportDog live chat will direct you to a representative who will further assist you with your concerns. SportDog live chat support is available Monday through Friday between 9:00 AM and 5:00 PM ET. In this context, it has proven to be the ideal choice for those who prefer internet communications over a phone call.