Contact Sport Chek Customer Service
How to Reach a Person at Sport Chek
Verified Contact Information
Toll-Free Number:
-
1-877-977-2435
Legal:
-
1-866-846-5841Privacy Inquiries
Sales/ Reservations:
-
+1 705 434 0041Alliston Mills Sport Chek. Alliston, ON, Canada
-
+1 403 516 3218Beacon Hill Sport Chek. Calgary, AB, Canada
Customer Service:
corporate.secretary@ctreit.com
Legal:
privacy@fglsports.com
Privacy Inquiries
privacyoffice@cantire.com
Privacy Inquiries
Sport Chek Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Sport Chek Phone Number
1 (877) 977-2435
Average Calls duration
1 minute
Most Popular Sport Chek Email Address
privacyinquiries@ctfs.com
Issue Resolution Rate
Low (33% reported full resolution)
Sport Chek Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Sport Chek Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Sport Chek Phone Number | 1 (877) 977-2435 |
| Average Calls duration | 1 minute |
| Most Popular Sport Chek Email Address | privacyinquiries@ctfs.com |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Sport Chek Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Cards, return/ replace, shipping and delivery |
| Prepare before the call to Sport Chek | Order id or tracking number, address or zip code or first and last name |
Contact Information
Sport Chek Website:
Sport Chek Help Center:
Corporate Office Address:
FGL Sports, Ltd
100-205 Quarry Park Blvd SE
Calgary,
Alberta
T2C 3E7
Canada
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 9:00 pm EST
Saturday - Sunday: 9:00 am - 5:00 pm EST)
Fax:
+1 (403) 717-1490
Summary of Sport Chek Customer Service Calls
45
TOTAL
CALLS
CALLS
00:42
AVG CALL
DURATION
DURATION
33%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sport Chek?
Shipping and Delivery Question:
- “Online order delivered to the wrong address”
- “I didn’t receive my package”
- “I have order few stuff from sports check and I got only long socks delivered”
Cards Question:
- “Gift cards are not working”
- “Pay card”
- “Bonus card”
Return/ Replace Question:
- “Return on shoes that Are defective”
- “Exchange”
- “Return items”
Request for Information Question:
- “Status order”
- “How to receive payment”
Account Question:
- “Balance”
- “Can't log on”
Website/ Application Question:
- “Order online”
- “App not working”
Activation/ Cancellation Question:
- “Cancel order”
Product/ Service Question:
- “Complaint regarding one of your stires”
Other Question:
- “Price on golf cart”
- “I was short ship and item from my online order”
- “An order”
Compare Sport Chek Customer Service To
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Sport Chek