Mountain View, California
Not resolved
1 comment

I went to Spokeo.com to look for a friend's phone number and address. On their pay site, I entered my credit card and purchased momthly membership on Dec 2013 . I was fine paying for it. As following Spokeo instruction, I canceled the membership on Jan 2014.

Now , I got 5 credit card statements for last 5 month for almost $100 on my credit card! Spokeo.com took my credit card, charged it and then charged it again without my consent.

That which angers me most is I try to contact them several time via email on their contact page, and did not get any response.

this is a scam site. far away from them !!!

Monetary Loss: $100.

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Anonymous
Pasadena, California, United States #835400

Dear Spokeo User,

I'm sorry to hear that you are seeing a charge after you cancelled. This could mean that your account currently is still active. Please contact us at customercare@spokeo.com or by phone at 1 (888) 906-0850 so we may look into this and assist you further.

Sincerely,

Spokeo

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