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Splitit Phone Numbers and Emails

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How to Contact Splitit?

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How to Contact Splitit?

The Splitit phone number for general inquiries is 1-844-775-4848. Though you can use this helpline whenever you have questions, note that the company does not usually provide phone support, but they can schedule a time to call you if needed. To reach the consumer relations team quickly it is recommended to use the live chat or web form on their official site. The customer care agents are ready to answer questions about the offered services, features, and supported merchants. You can also contact Help Center members for assistance with plan modifications, adjusting payments, or changing billing details. Payment disputes, refunds, and cancellations can also be discussed with Splitit customer service online.

The Splitit contact email to get in touch with the customer service representatives on general questions is info@splitit.com. You can use this address to learn more about the company's services, request information about plans, and discuss payment issues. You can also contact the company's agents at success@splitit.com. However, it will be faster to reach the customer care team with your questions, concerns, and suggestions using the web form on the Contact Us page of the official site. For media-related inquiries, write to marketing@splitit.com. The Media Relations team is also available at SplititBCG@bcg-pr.com. Privacy Policy and Data Protection questions can be sent to privacy@splitit.com.

The Splitit headquarters mailing address is Splitit Ltd., 511 Avenue of the Americas, #4049, New York, New York 10011, United States. You can mail your questions and information requests to this office to learn about the company's services and plans. You can also use this address to get in touch with the Splitit support team and share your feedback or file a complaint. The customer care representatives are ready to help with refunds, cancellations, and payment disputes via mail as well. To reach the Data Protection Officer with Privacy Policy concerns, write to Splitit USA Inc. 211 Perimeter Center Parkway, Suite 240, Atlanta, GA 30346.

To contact the support team via the Splitit website, scroll the homepage down to the Shoppers section and select the Help and Support option. Click the chat icon in the bottom right corner of the page, and choose the topic or type your question for the virtual assistant to help you troubleshoot your issue. You can also discuss your inquiry with the live operator via chat within customer service hours. Alternatively, you can click the "Contact Sales" button at the bottom of the main page and complete a web form to reach the company's representatives with your complaints or suggestions. You will usually receive a response within 24 business hours.

PissedConsumer Club

Contact Information

Splitit Website:

Splitit Help Center:

Corporate Office Address:

Splitit USA Inc
211 Perimeter Center Parkway, Suite 240
Atlanta, Georgia 30346
United States

Splitit Rating Based on 4 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Reliability
Discounts and Special Offers
Billing Practices

Rating stats

Rating trend

How Good is Splitit's Customer Service?

Cheriana H
Cheriana H
Feels Disappointed | Jan 04, 2025

I rated you, Low as I have not spoken and have not got my issue resolved. I’m hoping someone will call me and speak to me. (335)322-****

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Romell Ctd
Romell Ctd
Feels Disappointed | Jun 27, 2024

It was a joke you can't get to customer service because every time I called you were transferred to a hoax about you were selected for a prize and if you didn't click on it they hung up and if you did click on they wanted to charge you a handling fee when you say not interested just want to talk to customer service they hang up on you. Never got over to customer service.

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Kaeson San
Kaeson San
Feels Disappointed | May 22, 2024

Firstly they overcharged me and told me they would remove the charge within 3-5 days. Never happened since its already 8 days. I can’t contact nobody. Even the help chat on their site is frozen for me. I emailed multiple times and no answer. Really really weird

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Summary of Splitit Customer Service Calls

46 TOTAL
CALLS
00:59 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Splitit?

Payments and Charges Question:

  • “Transaction”
  • “Dissatisfied Customer! Re: My Payments”
  • Strong charge

Request for Information Question:

  • “Speak with representative”
  • “Question not listed in opening an account”
  • “To check on my payment plan”

Account Question:

  • “Account”
  • “Subscription”

Refund Question:

  • “Need a refund”
  • “Refund”

Product/ Service Question:

  • “James Allen purchase”
  • “Work on financing a bed fro Nectar”

Cards Question:

  • “To change card for Judy account”
  • “Card update”

Employment Question:

  • “Pay off account”

Other Question:

  • “SELL SHARES”
  • “Autorization pending approval”

Compare Splitit Customer Service To

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