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Contact Splash Wines Customer Service

Splash Wines Phone Numbers and Emails

Toll-Free Number:

  • (844) 444-9311
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Splash Wines Email:

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How to Contact Splash Wines?

Most Popular Number:

(844) 444-9311
Total calls: 41 Issues resolved: 6 Last call: Feb 16, 2025
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PissedConsumer Reporter

The Splash Wines phone number to reach the customer service team is 1-844-444-9311. The customer care advisors are ready to answer your questions about wines, such as flavor profiles, pairing suggestions, or availability, Monday to Friday between 9 a.m. and 8 p.m. and from 10 a.m. to 7 p.m. EST on weekends. You can also call this helpline to request assistance managing wine subscriptions, including cancellations, modifications, or pauses. The same number can be used to get help with placing, tracking, or changing your order. The support agents at this phone line are also ready to provide guidance on returning products or obtaining refunds for issues like damaged bottles.

The Splash Wines contact email for customer care-related inquiries is customerservice@splashwines.com. You can use this email whenever you need general information about the company’s wines and their flavor profiles. The same address is appropriate for questions about wine subscriptions and charges. If you have issues with your order or need assistance with tracking, the customer support advisors will be ready to help via email. Return and refund requests can also be sent to this address if your order is damaged. Alternatively, you can use the online form on the Contact Us page of the official website to reach the Splash Wines Help Center with your inquiry.

The Splash Wines headquarters mailing address is Splash Wines, 1191 E Iron Eagle Drive, 100, Eagle, Idaho 83616, United States. You can use this address to request information about the wines offered by the company, their flavor profiles, and wine subscriptions. You can also mail your feedback, suggestions, or complaints to this office, and the customer service team will study your comments and find ways to resolve the issues. The same Splash Wines address can be used to discuss returns or refunds in case your order is damaged. The Legal Department at this corporate office is also ready to deal with official correspondence, Privacy Policy concerns, and other documentation.

To get in touch with the customer care team via the Splash Wines website, click the chat icon in the bottom right corner of the homepage and select the Send a Message option. Type your question or describe your issue, and the support operator will respond as soon as they study your matter. If you need information about your order status, click the Track and Manage My Orders button and follow the instructions. Alternatively, you can reach Splash Wines customer service by completing a request form on the Contact Us page. Find the form at the bottom of the page and fill it with your contact info and inquiry details.

Splash Wines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Splash Wines is 8444449311.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as Splash Wines may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Splash Wines Website:

Splash Wines Help Center:

Corporate Office Address:

Splash Wines
1191 E Iron Eagle Drive, 100
Eagle, Idaho 83616
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm

More contact details

Splash Wines Rating Based on 6 Reviews

Rating details

4.5
more details
Website
Customer service
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

How Good is Splash Wines's Customer Service?

Teriana Zci
Teriana Zci
Feels Neutral | Sep 15, 2023

Slow delivery time without updates until I called

Read full quote
Maja Kfo
Maja Kfo
Feels Satisfied | Jul 14, 2023

GGGRRREEEAAATTT!

Read full quote

Summary of Splash Wines Customer Service Calls

41 TOTAL
CALLS
00:00 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Splash Wines?

Shipping and Delivery Question:

  • “Wine delivery”
  • “Shipping information”
  • “Where is my delivery”

Request for Information Question:

  • “Need help with my order”
  • “Place order”
  • “Questions about my membership and notification of specials”

Cards Question:

  • “Change credit card”

Account Question:

  • “Splash cash reward”

Product/ Service Question:

  • “Damaged”

Activation/ Cancellation Question:

  • “To cancel my order, if not to late”

Other Question:

  • “Can’t use vouchers”
  • “Didn’t like the rose that was sent in my last ordet”
  • “Dry cork”

Compare Splash Wines Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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