The Splash Wines phone number to reach the customer service team is 1-844-444-9311. The customer care advisors are ready to answer your questions about wines, such as flavor profiles, pairing suggestions, or availability, Monday to Friday between 9 a.m. and 8 p.m. and from 10 a.m. to 7 p.m. EST on weekends. You can also call this helpline to request assistance managing wine subscriptions, including cancellations, modifications, or pauses. The same number can be used to get help with placing, tracking, or changing your order. The support agents at this phone line are also ready to provide guidance on returning products or obtaining refunds for issues like damaged bottles.
The Splash Wines contact email for customer care-related inquiries is customerservice@splashwines.com. You can use this email whenever you need general information about the company’s wines and their flavor profiles. The same address is appropriate for questions about wine subscriptions and charges. If you have issues with your order or need assistance with tracking, the customer support advisors will be ready to help via email. Return and refund requests can also be sent to this address if your order is damaged. Alternatively, you can use the online form on the Contact Us page of the official website to reach the Splash Wines Help Center with your inquiry.
The Splash Wines headquarters mailing address is Splash Wines, 1191 E Iron Eagle Drive, 100, Eagle, Idaho 83616, United States. You can use this address to request information about the wines offered by the company, their flavor profiles, and wine subscriptions. You can also mail your feedback, suggestions, or complaints to this office, and the customer service team will study your comments and find ways to resolve the issues. The same Splash Wines address can be used to discuss returns or refunds in case your order is damaged. The Legal Department at this corporate office is also ready to deal with official correspondence, Privacy Policy concerns, and other documentation.
To get in touch with the customer care team via the Splash Wines website, click the chat icon in the bottom right corner of the homepage and select the Send a Message option. Type your question or describe your issue, and the support operator will respond as soon as they study your matter. If you need information about your order status, click the Track and Manage My Orders button and follow the instructions. Alternatively, you can reach Splash Wines customer service by completing a request form on the Contact Us page. Find the form at the bottom of the page and fill it with your contact info and inquiry details.