Spencers Retail Phone Numbers and Emails

Toll-Free Number:

  • (800) 266-0134

Customer Service:

  • +91 336 625 7600

Spencers Retail Email:

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Contact Information

Spencers Retail Website:

Spencers Retail Help Center:

Corporate Office Address:

Spencers Retail
1st floor,Duncan House ,31, N.S.Road, ,
Kolkata, West Bengal 700001
India

Spencers Retail Rating Based on 8 Reviews

Rating details

1.4
more details
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Spencers Retail Customer Service Calls

80 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Spencers Retail?

Payments and Charges Question:

  • “Pay double payment”
  • “Payment accepted but order not confirmed”
  • “Payment deduct customer account but not received”

Shipping and Delivery Question:

  • “My order is not being delivered”
  • “Regarding Material Delivery”
  • “Bad delivery”

Return/ Replace Question:

  • “Want to change my delivery address”
  • “Return”
  • “Return policy”

Activation/ Cancellation Question:

  • “Cancelation”

Staff Question:

  • “Your store manager misbehave with me”

Product/ Service Question:

  • “Induction oven purchased from you doesn't work”

Employment Question:

  • “I need to job please help me”

Other Question:

  • “Order issue”
  • “Customer Complant”
  • “Grievances”

About

Summary

Spencers Retail is a chain of retail stores. The company was founded by Charles Durrant and John William Spencer in 1863. Its headquarters is based in Kolkata, West Bengal, India. Spencers Retail is a subsidiary of RP-Sanjiv Goenka Group. The company has stores in more than 30 cities across India. They offer retailing food, apparel, electronics, lifestyle products, and fashion. Privileged customers can participate in the Spencer’s Smart Rewards program and get discounts and bonuses. It offers gift cards for any denomination starting from 500 Rs. The company got Coca Cola Golden Spoon and Most Admired Food & Grocery Retailer of the Year awards.

Spencers Retail reviews and complaints

Spencers Retail is ranked 998 out of 3769 in E-commerce category

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