Specialized phone number for contacting the support team is (877) 808-8154. Customers can call this number toll-free to get in touch with a live support representative and get information about available bikes and parts, apparel and accessories, resolve issues with the orders and address payment issues, report technical issues with the Specialized website, request a return or warranty services, and more.
If you want to contact the company via text message, please send your text to +13034687347. Please note that this is the number for US customers only.
If you want to contact the company via email, drop a line at ridecare@specialized.com. Do you have legal issues? Would you like to get in touch with the corporate legal team? Send a message to dataprivacy@specialized.com to address your privacy inquiries.
The corporate headquarters is based in California. Consumers who seek to contact the company offline should send their correspondence to the following Specialized address: 15130 Concord Circle, Morgan Hill, California 95037, United States. Please note that the return address may be different from the HQ one.
Specialized customer support department operates Monday through Friday from 7 am to 5 pm MST. On weekends, the support agents are available between 9 am and 4 pm MST. The usual Specialized hours may vary during the holiday season, and it may result in longer response times.
At the moment, Specialized live chat is not available due to the high contact volume. Instead, customers can submit their inquiries via text messages or connect with support agents via phone. Specialized customer service department is available 7 days a week. Please see the “Contact Us” page of the specialized website for more contact information.
