Contact Spark Energy UK Customer Service
Spark Energy UK Phone Numbers and Emails
Customer Service:
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+44 345 130 8966Automated Service
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+44 345 034 7474
Complaints/ Feedback:
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+44 345 130 8355
Spark Energy UK Emails:
Spark Energy UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Spark Energy UK is 443451308966. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
People call Spark Energy UK mainly because of cards, activation/ cancellation and product/ service.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Spark Energy UK is 443451308966. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
People call Spark Energy UK mainly because of cards, activation/ cancellation and product/ service.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Spark Energy UK is support@sparkenergy.co.uk. 80% of customers use this email address to address their issues and concerns.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Registered Office:
Regent House, 316 Beulah Hill
Upper Norwood, London SE19 3HF
How Good is Spark Energy UK's Customer Service?
Summary of Spark Energy UK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Spark Energy UK?
Product/ Service Question:
- “Top up fail”
- “Gas not working”
- “To report an outage”
Request for Information Question:
- “Appointment today revise”
- “No electric can u help”
- “Hi I can't update my data plan”
Cards Question:
- “Lost gas card”
- “Gas card not working”
- “Gas card not accepted on the meter”
Payments and Charges Question:
- “Billings”
- “Energy bill”
- “Payment”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelation”
Account Question:
- “Set up account”
- “To enquire about the deduction of £34 from my bank account”
Return/ Replace Question:
- “Change suplier”
Website/ Application Question:
- “I have problems with download apps in my iPhone”
Shipping and Delivery Question:
- “Have not received energy bills support for October or November”
Staff Question:
- “Customer service”
Other Question:
- “No top up key”
- “Idiots”
- “Top up not gone on”
About
Spark Energy is a British energy supply company that was founded in 2007. Spark Energy collaborates with legging agents all across the nation offering affordable energy to tenants. At Spark Energy website potential clients and partners can receive a quote for energy, gas or energy and oil combo offer. The utility supplier allows different types of payments including monthly direct debit, pay of receipt of monthly bill as well as pay as you go option using top up card. Along with its utility supply, Spark Energy UK offers customers broadband services.
Spark Energy UK is ranked 475 out of 2265 in Utility category