Don't waste your money. Produces ill fitting spa covers and won't take any returns, no matter what.
Very rude owner. Nice when you are ordering but when the have your $$, forget it. Will not listen to you. Keeps cutting you off. No matter what is wrong with the cover, it is "within industry standards" according to owner Mike.
He will require photos of cover. I sent my a photo of my original cover and a photo of his Spa Mate cover in place on my spa. He actually directed my attention to how well the cover fit in one of my photos. The only problem was that the photo was of our original cover, not the cover he made. He immediately took another position as to why his cover fit.
He states repeatedly that his company has been in business for over 30 years and has never, never had any of his covers not fit. Any company in business that long can go that long without making a mistake. Impossible!
A spa cover is expensive. Make sure you are getting OEM cover or it likely will not fit. This company does not make OEM covers.
More Review Details
- Product or service
- Spa Mate Cover
- Review category
- Beauty Centers and Spas