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Do not buy from this company!My hot tub cover does not fit.

Too big! And the straps were not in the right place. When I called to complain, the guy I talked to must have been the owner. He was rude right off the bat, which lead to a heated exchange.

He claimed the cover was made to the specs of the original cover, and said I should drill new holes in the spa and attach the enclosed brackets If it was made to the manufacturers specs, why doesn't it fit?

I should have known not to buy a third party cover.Now I'm stuck with it.

I have attached a picture that shows the original cover (which fit perfectly) on top of the new cover.

Review about: Spa Cover.

I didn't like: Rude customer service.

Review #818612 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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Anonymous
South San Francisco, California, United States #1137205

People still have hot tubs?

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