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Contact Soylent Customer Service

Soylent Phone Numbers and Emails

Toll-Free Number:

  • (877) 815-1481
    SMS message
Call customer service
Send Message

General Info:

  • (404) 683-1142
  • (888) 914-9661

Soylent Emails:

Customer Service
Canada
General Info
Media
Press Inquiries
Sales/ Reservations
Is this your business?

Soylent Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Soylent is 8778151481. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday and Saturday.

  • Be prepared for the call as Soylent may ask you for the following information to identify you as a customer: nothing, customer id or account no or email.

View full overview ›

How to Contact Soylent?

Most Popular Number:

(877) 815-1481
SMS message
Total calls: 12 Last call: Nov 7, 2025

The Soylent customer service phone number for contacting the company via SMS is (877) 815-1481. If you seek to connect with a live company representative, call one of the following general phone lines: (404) 683-1142 or (888) 914-9661. Soylent support agents can provide you with information about available products and health benefits they give, give you updates on gift cards, and help you with your order management issues and payment inquiries. Fridays have the longest wait times, so if you want to contact Soylent customer service by phone, consider calling on Monday or Wednesday when the contact volume is low.

The Soylent email for general information about the company and its products is info@soylent.com. If you are a Canadian customer, send your message to info@soylent.ca. The corporate sales team can be reached at sales@soylent.com, and professional experts can address your sales inquiries.
Media representatives who have press inquiries can get in touch with the company at press@soylent.com.

The corporate headquarters is located in Los Angeles. The Soylent address for the head office is Soylent Nutrition, Inc., 777 Alameda St. 2nd Floor, Los Angeles, California 90021, United States. If you need to contact the company by post, send your mail to this address. If you seek to reach a specific store, please see the “Find a store” page of the Soylent website.

The Soylent website has an option of submitting support tickets online. To send a message to the support department please click on the “Contact” button at the bottom of the screen. After that, fill out a quick online form by providing your name and email, the subject of the inquiry and a detailed description of the issue. Once one of the Soylent support agents investigates your issue, you will get a response.

PissedConsumer Club

Contact Information

Soylent Website:

Soylent Help Center:

Corporate Office Address:

Soylent Nutrition, Inc.
777 Alameda St. 2nd Floor
Los Angeles, California 90021
United States

Soylent Rating Based on 4 Reviews

Rating details

1.5
more details
Website
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Soylent Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Soylent?

Request for Information Question:

  • “Order question”
  • “Been trying to reach you about my Soylent original order”

Shipping and Delivery Question:

  • “To make sure I didn't get charged for order”
  • “Order just went through with wrong shipping address and wrong price with rewards And ID.me discounts. Cancel or edit before shipping to wrong address. I am evacuated from Palisades.”

Activation/ Cancellation Question:

  • “Cancellation not done”

Account Question:

  • “Subscription question”

Other Question:

  • “Sampler”

Compare Soylent Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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