Southwestern Electric Power Company Phone Numbers and Emails

Toll-Free Number:

  • (888) 776-1368

Customer Service:

  • (888) 218-3919
    For safety hazards and outages
  • (866) 223-8508
    North TX - Panhandle

Customer Operations Center:

  • (888) 216-3523
    East TX, LA, AR
  • (800) 723-7430
    North TX - Panhandle
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How to Contact Southwestern Electric Power Company Customer Service?

Most Popular Number:

(888) 776-1368

The SWEPCO customer service number is 1-888-216-3523. You can call the Customer Service Operations Center for East Texas, Louisiana, and Arkansas at this number to report outages, add someone to your account, or change your name. Customers from North Texas can call the Operations Center for the same reasons at 1-800-723-7403. The SWEPCO phone number to report emergencies and safety hazards at any time of day or night is 1-888-218-3919. The emergency helpline for North Texas is available at 1-866-223-8508. The Business customer care advisors provide information and support at 1-888-776-1368.

If you have questions regarding Privacy Policy, call their Data Protection Officer at 1-833-795-1194.

The company headquarters is located at 1 Riverside Plaza, Columbus, Ohio, 43215, United States. The mailing address for the Southwestern Electric Power Company corporate office is Southwestern Electric Power Company, 428 Travis St, Shreveport, Louisiana 71101, United States. You can write to SWEPCO customer service using this address whenever you have questions, concerns, or complaints. The support representatives will contact you, providing the information you have requested or offering ways to resolve your issue. The same address can be used for official correspondence and documents. You can address the Privacy Policy questions and data protection requests to the Data Protection Officer at their corporate office.

The SWEPCO customer service hours are Monday through Friday from 6 a.m. to 10 p.m. CST. The helpline is also available on weekends between 7 a.m. and 4 p.m. CST. You can call the SWEPCO 24 hour customer service to report an emergency or safety hazard. To contact the official representatives, call the corporate office on weekdays from 9 a.m. to 5 p.m. CST.

You can also report an outage or other problem anytime on their website. Visit their Contact Us page, select the Emergencies and Outages section, and click the Report Outage button. If you message customer care via social media, they will usually respond within several business hours.

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Contact Information

Southwestern Electric Power Company Website:

Southwestern Electric Power Company Help Center:

Corporate Office Address:

Southwestern Electric Power Company
428 Travis St
Shreveport, Louisiana 71101
United States

Other Info (opening hours):


Monday - Friday: 6 am - 10 pm

Weekends: 7 am - 4 pm

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