Contact Southwestern Electric Power Company Customer Service

The company headquarters is located at 1 Riverside Plaza, Columbus, Ohio, 43215, United States. The mailing address for the Southwestern Electric Power Company corporate office is Southwestern Electric Power Company, 428 Travis St, Shreveport, Louisiana 71101, United States. You can write to SWEPCO customer service using this address whenever you have questions, concerns, or complaints. The support representatives will contact you, providing the information you have requested or offering ways to resolve your issue. The same address can be used for official correspondence and documents. You can address the Privacy Policy questions and data protection requests to the Data Protection Officer at their corporate office.

The SWEPCO customer service hours are Monday through Friday from 6 a.m. to 10 p.m. CST. The helpline is also available on weekends between 7 a.m. and 4 p.m. CST. You can call the SWEPCO 24 hour customer service to report an emergency or safety hazard. To contact the official representatives, call the corporate office on weekdays from 9 a.m. to 5 p.m. CST.

You can also report an outage or other problem anytime on their website. Visit their Contact Us page, select the Emergencies and Outages section, and click the Report Outage button. If you message customer care via social media, they will usually respond within several business hours.