Contact Southtree Customer Service

The company has published a single email address, questions@southtree.com, to contact Southtree customer service for information and assistance. Since that is the only email address available to contact, the request volume is very high, and the response can take around 2 to 3 business days. A better alternative to emailing is to fill out the form on the company website and submit it so the support team can contact you back efficiently. Customers with urgent issues and inquiries can call the Southtree phone number between office hours.

Southtree is the company's headquarters at 1110 Market Street, Suite 318, Chattanooga, Tennessee 37402, United States. Individuals with sensitive issues can visit the Southtree address to express their concerns to the company agent. That would ensure long-term solutions to their problems with a better customer experience. Those who can not arrive in person can send a letter to this address or consult Southtree's official website to check out alternative contact methods and additional mailing addresses. People with general issues and inquiries can contact the agent via the published helplines or emails during Southtree hours.

The company has a 24/7 automated response system to assist customers with general issues and inquiries. Those who want to discuss a specific concern with Southtree customer service can call or email between 9:00 AM and 5:00 PM EST from Monday to Friday. While the response to a call would be quick, receiving a reply to an email can take around 2 to 3 business days. The Southtree hours to visit the company offices are also the same.