Skip to content

Contact SouthState Bank Customer Service

How to Reach a Person at SouthState Bank

Verified Contact Information

Toll-Free Number:

  • 1-800-277-2175
Call Now
Send Message

Customer Service:

  • 1-866-552-8855
    Business Credit Cards Assistance
  • 1-800-992-3808
    Debit Card Activation Line
  • 1-614-564-3074
    Debit Card Activation Line International
  • 1-855-908-4495
    Lost/Stolen Debit Cards
  • 1-800-558-3424
    Personal Credit Cards Assistance
  • 1-800-763-0555
    Phone Banking

Accounting/ Billing:

  • 1-855-744-4739

Complaints/ Feedback:

feedback@southstatebank.com

Customer Service:

customercare@southstatebank.com

Investors/ Franchising:

investorrelations@southstatebank.com

Jobs/ Career:

ada.assistance@southstatebank.com

Legal:

ccparequests@southstatebank.com
CCPA Inquiries

Report Fraud:

fraudalerts@southstatebank.com

SouthState Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SouthState Bank Phone Number
1 (800) 277-2175
Average Calls duration
1 minute
Most Popular SouthState Bank Email Address
feedback@southstatebank.com
Issue Resolution Rate
Low (20% reported full resolution)
SouthState Bank Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
View full overview

How to Contact SouthState Bank?

Most Popular Number:

(800) 277-2175

For general questions and information about the bank and its offerings, contact SouthState customer service by dialing the toll-free number. The SouthState Bank phone number is 1-800-277-2175. If you need to talk to the representative about activating your debit card and you are a resident of the US, call SouthState Bank at 1-800-992-3808. Similarly, for international customers seeking assistance for the same reason, the SouthState phone number is 1-614-564-3074. The company has introduced a separate SouthState Bank contact number for phone banking, which is 1-800-763-0555. One more phone number to contact SouthState Bank is 1-866-552-8855. This phone number is particularly for customers who need help with business credit cards.

Customers can contact SouthState Bank customer service via different communication channels at different hours. The bank offers both round-the-clock and limited-hours services. Users can use SouthState Bank 24-hour customer service for BillPay support, phone banking, and debit card activation. This 24-hour service is also reachable for debit card activation. If you have to call SouthState Bank for the general customer care and support team, the operational hours are from 7:00 AM to 8:00 PT ET, Monday through Friday. SouthState Bank customer service hours for customer care on Saturday are from 8:00 AM to 5:00 PM ET. So, no matter what time you have a call, the SouthState Bank support team can help you.

You can email SouthState Bank customer service by writing to customercare@southstatebank.com. This is the only published email of the bank that customer can reach out to and share their concerns. You can also use this email address to contact SouthState Bank and file a complaint if you are unhappy with the services. There is yet another way to get in touch with SouthState customer service. You must go to the official website and the Help section. Under this section, spot ‘Contact SouthState’ and click on it. You will be prompted to fill out the form with the necessary details so one of the SouthState customer service representatives can contact you. The Bank advises against emailing your account or social security number for safety reasons.

PissedConsumer Club

Contact Information

SouthState Bank Website:

SouthState Bank Help Center:

Corporate Office Address:

SouthState Bank, N.A.
1101 First Street South
Winter Haven, Florida 338801
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 7:00am - 8:00pm ET

Saturday: 8:00am - 5:00pm ET


Mailing Addresses:

P.O. Box 118068

Charleston, SC 29423


SouthState Bank, N.A.

Attn: Incoming International Wire Transfers

400 Interstate North Pkwy, Ste. 1200

Atlanta, GA 30339

More contact details

Summary of SouthState Bank Customer Service Calls

14 TOTAL
CALLS
00:50 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare SouthState Bank Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about SouthState Bank? What happened? What can we help you with?
Submit review Don't show this popup