SouthState Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 277-2175
Send Message

Customer Service:

  • (866) 552-8855
    Business Credit Cards Assistance
  • (800) 992-3808
    Debit Card Activation Line
  • (614) 564-3074
    Debit Card Activation Line International
  • (855) 908-4495
    Lost/Stolen Debit Cards
  • (800) 558-3424
    Personal Credit Cards Assistance
  • (800) 763-0555
    Phone Banking

Accounting/ Billing:

  • (855) 744-4739

SouthState Bank Emails:

Complaints/ Feedback
Customer Service
Investors/ Franchising
Jobs/ Career
Legal
CCPA Inquiries
Report Fraud
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SouthState Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call SouthState Bank is 8665528855. 43% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Friday, while the shortest are on Saturday.

  • People call SouthState Bank mainly because of cards, payments and charges.

View full overview ›

How to Contact SouthState Bank?

Most Popular Number:

(800) 277-2175

For general questions and information about the bank and its offerings, contact SouthState customer service by dialing the toll-free number. The SouthState Bank phone number is 1-800-277-2175. If you need to talk to the representative about activating your debit card and you are a resident of the US, call SouthState Bank at 1-800-992-3808. Similarly, for international customers seeking assistance for the same reason, the SouthState phone number is 1-614-564-3074. The company has introduced a separate SouthState Bank contact number for phone banking, which is 1-800-763-0555. One more phone number to contact SouthState Bank is 1-866-552-8855. This phone number is particularly for customers who need help with business credit cards.

Customers can contact SouthState Bank customer service via different communication channels at different hours. The bank offers both round-the-clock and limited-hours services. Users can use SouthState Bank 24-hour customer service for BillPay support, phone banking, and debit card activation. This 24-hour service is also reachable for debit card activation. If you have to call SouthState Bank for the general customer care and support team, the operational hours are from 7:00 AM to 8:00 PT ET, Monday through Friday. SouthState Bank customer service hours for customer care on Saturday are from 8:00 AM to 5:00 PM ET. So, no matter what time you have a call, the SouthState Bank support team can help you.

You can email SouthState Bank customer service by writing to customercare@southstatebank.com. This is the only published email of the bank that customer can reach out to and share their concerns. You can also use this email address to contact SouthState Bank and file a complaint if you are unhappy with the services. There is yet another way to get in touch with SouthState customer service. You must go to the official website and the Help section. Under this section, spot ‘Contact SouthState’ and click on it. You will be prompted to fill out the form with the necessary details so one of the SouthState customer service representatives can contact you. The Bank advises against emailing your account or social security number for safety reasons.

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Contact Information

SouthState Bank Website:

SouthState Bank Help Center:

Corporate Office Address:

SouthState Bank, N.A.
1101 First Street South
Winter Haven, Florida 338801
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 7:00am - 8:00pm ET

Saturday: 8:00am - 5:00pm ET


Mailing Addresses:

P.O. Box 118068

Charleston, SC 29423


SouthState Bank, N.A.

Attn: Incoming International Wire Transfers

400 Interstate North Pkwy, Ste. 1200

Atlanta, GA 30339

More contact details

SouthState Bank Rating Based on 1 Review

Rating details

3.1
more details
Customer service
Billing Practices
Additional Fees
Value for money

Rating stats

Rating trend

Summary of SouthState Bank Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SouthState Bank?

Payments and Charges Question:

  • “Fraude”
  • “Charges that are not mine”

Cards Question:

  • “Card”

Other Question:

  • “Can't reset pin”
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