One of Southern Water phone numbers is an emergency hotline. The company requests people not to use +44-330-303-0368 if it is not for an emergency. By calling the other number, +44-330-303-0223, you can get help with privacy inquiries, building/development, commercial matters, retailer issues, account login problems, and the company's plans.
Instead of calling Southern Water customer service, you can communicate with it via email if you have a legal-related or privacy issue. Email details about your concerns to dataprotection@southernwater.co.uk. There is not a specific customer service email address. For personalized assistance, log in to your Southern Water account to view bills, make payments, submit your meter readings, and track usage. Alternatively, go to the official website, click "Contact Us," and then choose why you are contacting the company. Instructions on what to do next will be shown on the screen. Just follow the prompts. You can also click "Chat with us" for more personalized information. Customers can also contact the support teams on WhatsApp. When you make billing and account inquiries, calls will be charged at a local rate Monday through Friday between 8 AM and 6 PM. The office is closed on Saturdays, Sundays, and bank holidays.
Customers with complex issues can request a person-to-person meeting with a senior company representative at Southern Water headquarters. Call and make an appointment beforehand. Customers who cannot visit the corporate office at Southern Water Services Limited, Southern House, Yeoman Road, Worthing, West Sussex BN13 3NX, United Kingdom, can send a letter with all the details to this address.
To start a live chat, go to the website and scroll down to the homepage. Click on the chat icon. You can then request the digital assistant to chat with a live agent. If it is within business hours, you will be connected to an agent. Share your concerns and get help in real-time.
