Southern Tide customers can contact a representative for questions about their region and specific needs. The customer service offers a Southern Tide phone number: 1-855-890-8334. In addition, there are several other phone numbers for the different locations: 1-984-299-6004 for Cary, NC, 1-954-318-6714 for Ft. Lauderdale, FL, 1-305-239-0803 for Islamorada, and 1-850-837-1224 for Miramar Beach, FL. These multiple Southern Tide phone numbers increase customers' chances of reaching a representative best attuned to their local area.
Southern Tide offers a customer's general service email address, which isskipjack@southerntide.com, for email communication. This is the recommended Southern Tide email for general inquiries, help, or support. In addition, privacy and legal concerns can be addressed by emailing privacy@southerntide.com, which is also available to customers. Therefore, with two Southern Tide email addresses, the inquiries can be channelled to the departments much quicker.
The Southern Tide headquarters is at Southern Tide LLC, 84 Villa Rd., Ste 101, Greenville, South Carolina 29615-2147, United States. The company has other retail outlets in addition to its head office. In Florida, the customers can book an appointment at Cary, NC: 1 Fenton Main St., Ste 125 or Ft. Lauderdale, Florida. Another address customers can visit or send mail to is 720 East Las Olas Blvd. Jacksonville, FL 4791 River City Dr., Ste 125. These multiple physical locations make the Southern Tide strong in some key areas.
Southern Tide customer service has included a change in the hours of operation for the customer service department to cater to the varied needs of customers. The stated Southern Tide customer service hours of availability are Monday to Thursday from 8:00 AM - 5:30 PM EDT and Friday from 8:00 AM to 5:00 PM EDT. However, customers with questions not about the service hours can use the "Help & FAQs" section of the website, which offers self-help support at any time.
If a customer wants to contact Southern Tide through the website, they need to visit the "Contact Us" section. This allows a visitor to fill out an online inquiry form. This increases assistance outside telephone support hours; additionally, the site is a simple and quick way to contact Southern Tide customer service.
