0 comments
Not resolved

I purchased a couch on 6/28/2013 at a store in Statesville N.C.The name of the store is A Great Furniture Place.

There number is 704-873-7376. I have been trying to resolve this since June 2014. I have documented my calls to them and when they have returned my calls . I also contacted Southern Motions and sent them pictures and a video of the couch with no responce.

The store that I bought it from has sent a gentleman, David Jr., out and he has tried to fix the problems. This was on 11/19/2015. Now it is June 2016... I have had the couch for 3 years and it looks very very bad.

I hate for anyone to even see it. The boards in the back of the couch you can feel when you set back. This couch IS NOT USED A LOT due to the fact that we have little company and no small childern. The serial # is 2928798.

Style # 813-31 Power... Cove # 235-14. Prod Date 09/20/2012. The fabric is coming apart, the cushions are flat, you can feel the boards, AND I AM VERY UNHAPPY WITH THIS .

We paid $ 1,297.01. When you pay this much for something, you expect it to last especially when its not set on much or played on at all. My name is Earline Church. Phone is 704-682-0979.

I would like a call back please. I would also like to mention that this sofa has a Made in America logo. This is another reason I got it was to support our economy.

I hate that this has that logo and looks this bad for Made in America and then for Southern Motions to just blow me off.Is this what America stands for or are they just using that logo to try to sell more product and then not back up what they are saying they stand for...

Review about: Southern Motions Lay Flat Power Reclining Sofa.

Review #864410 is a subjective opinion of a user.

2.9
Reliability
Delivery Service
Website
Price Affordability
Staff
Advertised vs Delivered
Diversity of Products or Services
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Southern Motion Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Southern Motion Furniture - Manual Reclining Problem Southern Motion Furniture "My wife and I spent a lot of time researching before we bought our leather Southern Motion sofa and love seat about 6 mo ago. The Sofa is electric and..." Read more Southern Motion Furniture - Bonded leather problem Southern Motion Furniture "Bought a bonded leather sofa/loveseat combo 2 recliners on each.At 2.5 years old the bonded leather is starting to crumble.Purchased fro Gavigans and highly reccomended by the sales person.When brought..." Read more Southern Motion Furniture - Sectional from southern comfort disintegrating !! Southern Motion Furniture "Our $2300 sofa sectional is looking like it has leprosy. Can't afford to buy another one. It's horrible. Only 5 years old. We purchased this from a..." Read more Southern Motion Furniture - The worst reclaiming chairs I've had in 70years Southern Motion Furniture "Purchased two reclining chairs on 8 /19/16 (made in USA) so I thought I was doing the right thing. (Wrong) also purchased the ultra shield 5 yr fabric protection plan...." Read more Samsung Electronics - Don't buy a Samsung washer! Samsung Electronics "We have a top loading Samsung washer that was purchased about 5.5 yrs ago. In November 2016 we found that it was part of the recall for exploding parts. The..." Read more KraftMaid - Wrong door style KraftMaid "I had the Kraftmaid Kirkland painted canvas cabinets installed. The 12" pantry came with 2 of the doors in the wrong style and the middle door was the Kirkland style...." Read more USAA - Agent rude as usual and refuses to address damage to truck done by appraisal unit USAA "It was resolved, but not their new attitude toward "members" which is not what myself and others I've met who've recently filed claims are being treated like. Very cold and..." Read more Ispg - I paid them for Mobile App and in return they took my money and never done the job. Theif company Ispg "I paid upfront $18K for Mobile App and got some wireframes for approval the next month. I got a bill to pay $6K more for additional features which was approved..." Read more