Southern Company Phone Numbers and Emails

Toll-Free Number:

  • (866) 506-5333
Send Message

General Info:

  • (404) 506-5000

Investors/ Franchasing:

  • (404) 506-0965
    Shareowner Service
  • (800) 554-7626
    Transfer Agent

Jobs/ Career:

  • (866) 702-6324


  • (404) 506-5333

Southern Company Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
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Southern Company Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Southern Company is 8665065333. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday.

  • People call Southern Company mainly because of staff, product/ service, payments and charges.

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Contact Information

Southern Company Website:

Southern Company Help Center:

Corporate Office Address:

Southern Company
30 Ivan Allen Jr. Blvd. NW
Atlanta, Georgia 30308
United States

Other Info (opening hours):


Monday - Friday: 07:00 - 19:00 (CT)

EQ Shareowner Services

P O Box 64856

St. Paul, MN 55164-0856

More contact details

Summary of Southern Company Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Southern Company?

Payments and Charges Question:

  • “Pension deposit abd 2mail address change!!”
  • “Billing”
  • “Pay bills”

Product/ Service Question:

  • “Insurance”

Account Question:

  • “Fraud on my prepaid account”

Staff Question:

  • “In desperate need of services... Kicked off my payment plan for $7.00 and now my gas is off”

Other Question:

  • “Transfer”
  • “Trying to get in touch with Kemal Miller he is a engineer in Augusta Georgia”
  • “Moving in to new home you supply gas”
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