Southern Company Phone Numbers and Emails

Toll-Free Number:

  • (866) 506-5333

General Info:

  • (404) 506-5000

Investors/ Franchasing:

  • (404) 506-0965
    Shareowner Service
  • (800) 554-7626
    Transfer Agent

Jobs/ Career:

  • (866) 702-6324


  • (404) 506-5333

Southern Company Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Southern Company Contact Information

Southern Company Website:

Southern Company Help Center:

Corporate Office Address:

Southern Company
30 Ivan Allen Jr. Blvd. NW
Atlanta, Georgia 30308
United States

Other Info (opening hours):


Monday - Friday: 07:00 - 19:00 (CT)

EQ Shareowner Services

P O Box 64856

St. Paul, MN 55164-0856

Summary of Southern Company Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Southern Company Customer Service?

Staff Question:

  • “In desperate need of services... Kicked off my payment plan for $7.00 and now my gas is off”

Other Question:

  • “Moving in to new home you supply gas”
  • “Power outage”
  • “Retirement”

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Southern Company Terms of Service
By accessing and using the Web Sites, The Customer acknowledge that The Client of Southern Company have read and agree to these Terms. If The User of company services do not agree to be bound by these Terms, please immediately exit and cease accessing and using the Web Sites. Throughout these Terms, the words The User of Website" The User's" and The Client of Southern Company refer to any person or entity using the Web Sites, and the words, "Southern Company," Website"" and refer to Southern Company and one or more of its subsidiary companies and, where applicable, Gulf Power Company. In addition to these Terms, there are other terms, conditions and policies applicable to the utilization of certain services (the "Services Terms") that are now provided or will in the future be provided, such as paper-free billing, online account access, online bill payment, establishment, modification to or termination of utility services, and general account profile setup and changes. These Terms do not govern services available from Southern Company subsidiaries or Gulf Power Company (even those services that may be ordered or provided by Southern Company subsidiaries through the Web Sites) to the extent that any specific Services Terms apply to such services.
To read more:
Southern Company Privacy Policy
This Privacy Statement applies to the web site located at, in addition to certain other subsidiaries' web sites that provide a link to these terms (collectively, the "Web Sites"). Where noted, some portions of this Privacy Statement apply only to a subset of the Web Sites. seek to safeguard The Customer's privacy. This Privacy Statement details Southern Company's' general online information practices, how The Company will seek to protect The Client's information, and the limited manner in which may use that information. By visiting the Web Sites or using services available on the Web Sites, The Client consent to the collection and use of The User's information by The Company as set forth in this Privacy Statement. This Privacy Statement does not apply to any other information collected by Southern Company through any other means.
To read more:
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