Contact Southern Company Customer Service
Southern Company Phone Numbers and Emails
Toll-Free Number:
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(866) 506-5333
General Info:
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(404) 506-5000
Investors/ Franchasing:
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(404) 506-0965Shareowner Service
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(800) 554-7626Transfer Agent
Southern Company Emails:
How to Contact Southern Company?
Most Popular Number:
| Total calls: 10 | Issue resolved: 1 | Last call: Jul 29, 2024 |
Southern Company Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Southern Company is 8665065333. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday.
People call Southern Company mainly because of product/ service, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Southern Company is 8665065333. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday.
People call Southern Company mainly because of product/ service, staff, payments and charges.
The best email to contact Southern Company is ecommunication@southernco.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Southern Company Website:
Southern Company Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 07:00 - 19:00 (CT)
EQ Shareowner Services
P O Box 64856
St. Paul, MN 55164-0856
Summary of Southern Company Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Southern Company?
Payments and Charges Question:
- “Pension deposit abd 2mail address change!!”
- “Billing”
- “Pay bills”
Product/ Service Question:
- “Insurance”
- “Power outage”
Account Question:
- “Fraud on my prepaid account”
Staff Question:
- “In desperate need of services... Kicked off my payment plan for $7.00 and now my gas is off”
Other Question:
- “Lights are out”
- “Transfer”
- “Trying to get in touch with Kemal Miller he is a engineer in Augusta Georgia”
Compare Southern Company Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
