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Contact Southern Company Customer Service

How to Reach a Person at Southern Company

Verified Contact Information

Toll-Free Number:

  • 1-866-506-5333
Call Now
Send Message

General Info:

  • 1-404-506-5000

Investors/ Franchising:

  • 1-404-506-0965
    Shareowner Service

Jobs/ Career:

  • 1-866-702-6324

Media:

  • 1-404-506-5333

Customer Service:

ecommunication@southernco.com

Investors/ Franchising:

shareholderservices@southernco.com

Jobs/ Career:

talentacquisition@southernco.com

Southern Company Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Southern Company Phone Number
1 (866) 506-5333
Average Calls duration
1 minute
Most Popular Southern Company Email Address
ecommunication@southernco.com
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
81% phone, 19% email
Common Reasons for Contact
Product/ service, staff, payments and charges
View full overview

How to Contact Southern Company?

Most Popular Number:

(866) 506-5333
Total calls: 15 Issue resolved: 1 Last call: Mar 2, 2026

Southern Company phone number for contacting the support team is (866) 506-5333. If you have general inquiries please call (404) 506-5000 to speak to a live company representative. Southern Company customer care agents can help you address account access issues, provide information about investment opportunities, get details about the services provided, and more.

Southern Company email for customer service is ecommunication@southernco.com. To address inquiries about shareholder services drop a line at shareholderservices@southernco.com.
Are you looking for a job? Are you interested in joining the Southern Company team? Shoot a note at talentacquisition@southernco.com to get in touch with the HR department.

Southern Company head office is located in Atlanta. Southern Company address for mailing is 30 Ivan Allen Jr. Blvd. NW, Atlanta, Georgia 30308, United States. If you need to mail the shareowner services, send a letter to P O Box 64856, St. Paul, MN 55164-0856.

Southern Company hours of operation are Monday through Friday from 8 am to 5 pm. Due to the holiday season, the usual operation hours may change, and the company may be off. To get details on how the company operates during major holidays make sure to contact the support team in advance.

At the moment Southern Company website doesn’t have a live chat. However, if you visit the “Contact Us” page you can find a full list of all contact details. Customers who prefer communication on social media can message Southern Company support on Facebook, X, Instagram, and LinkedIn.

PissedConsumer Club

Contact Information

Southern Company Website:

Southern Company Help Center:

Corporate Office Address:

Southern Company
30 Ivan Allen Jr. Blvd. NW
Atlanta, Georgia 30308
United States

Other Info (opening hours):

Hours:

Monday - Friday: 07:00 - 19:00 (CT)


EQ Shareowner Services

P O Box 64856

St. Paul, MN 55164-0856

More contact details

Summary of Southern Company Customer Service Calls

17 TOTAL
CALLS
01:26 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Southern Company?

Payments and Charges Question:

  • “Billing”
  • “Pension deposit abd 2mail address change!!”
  • “Pay bills”

Product/ Service Question:

  • “Insurance”
  • “Power outage”

Request for Information Question:

  • “Need the IT help desk number - I’m locked out on my computer and can’t remember the number to get IT”

Account Question:

  • “Fraud on my prepaid account”

Staff Question:

  • “In desperate need of services... Kicked off my payment plan for $7.00 and now my gas is off”

Other Question:

  • “Lease gelp”
  • “No lease or will need lights 7 months pregnant and mom has S.V.T heart condition has to have flowing air,”
  • “Lights are out”

Compare Southern Company Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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