Southern Airways Express has two contact numbers active for different purposes. Users with reservations or customer service inquiries can dial (800) 329-0485 24 hours a day for efficient assistance. The Southern Airways Express customer service number, (901) 672-7820, is active to consult the company headquarters for specific issues and inquiries. Those contacting for flight changes, cancellations, booking management, compensation, check-in support, payments, and technical help can also request assistance via phone.
The company has specified four emails for different purposes. For general information and assistance, write to customercare@iflysouthern.com. The Southern Airways Express contact email, info@iflysouthern.com, is also available for similar purposes. For pilot inquiries, use pilotrecruiting@iflysouthern.com to reach the relevant agent during working hours. Lastly, hr@iflysouthern.com is the email to contact the HR department for job applications and career-related inquiries. When emailing the agent, elaborate on your issue as much as possible and write a clear subject to get directed to the appropriate department for assistance.
Customers who find it difficult to resolve their problems online can discuss them in person with the company agents at the Southern Airways Express headquarters. The address is Southern Airways Express, LLC, 2875 South Ocean Blvd, Ste. 256, Palm Beach, Florida 33480, United States. For safe communication and better assistance, customers can also send written correspondence to the corporate office. However, that is time-consuming and only recommended if the matter is too complex to resolve online.
Users seeking online assistance can open the Southern Airways Express website in their browser and click the chat icon at the bottom right corner of the screen during working hours. That will connect them with a company agent for real-time assistance, ensuring an exceptional experience. For customer service inquiries, including assistance booking flights, consult the FAQs section or visit the Contract of Carriage and Policies and Procedures pages for quick self-service. The website also features links to follow the company on Facebook, Instagram, and X for information and updates.
