Contact South Side Ballroom Customer Service

The South Side Ballroom email address to contact the customer service team on general questions and concerns is info@gilleysdallas.com. You can use it to request general information about the venue, tickets, upcoming events, and policies. The same email is appropriate for the lost and found issues. However, the best way to reach the customer care agents online is via the website. You can visit the Contact Us page to submit your inquiry whenever you wish to share your experience, offer a suggestion, or file a complaint. Fill out the web form, and the support representatives will study your comments and email you back to discuss the details.

The South Side Ballroom address to reach the company’s headquarters with your information requests or official correspondence is South Side Ballroom, 1135 Botham Jean Blvd, Ste 101, Dallas, Texas 75215, United States. Legal inquiries, including notices, requests, and other documentation, can be sent to this office as well for the Legal Department to handle. The same address can be used to get in touch with the customer service team whenever you need to share your feedback or file a complaint. The Data Protection Officer is also ready to deal with the Privacy Policy and Data Protection concerns sent to this office via mail.

The South Side Ballroom hours of operation are Monday to Friday from 9 a.m. to 5 p.m. CT. For event-specific hours, such as doors opening for a show, the box office opens 1 hour prior to showtime. During these hours, you can call the customer service helpline for general information and assistance with ticket-related issues. If you prefer online communication, you can try sending a direct message on social media, and the customer care agents will usually respond within several business hours. Alternatively, you can use the online form on the official website to submit your request or email it directly to support whenever it is convenient for you.