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Contact South Shore Bank Customer Service

How to Reach a Person at South Shore Bank

Verified Contact Information

Toll-Free Number:

  • 1-800-660-7800
    Client Information Center
Call Now
Send Message

Customer Service:

  • 1-781-682-3715
    Client Information Center
  • 1-800-875-3553
    Mortgage Pay Off Requests
  • 1-781-682-3715 ext 6001
    Mortgage Pay Off Requests
  • 1-781-335-7512
    Telephone Banking
  • 1-800-419-1700
    Telephone Banking

Customer Service:

cic@southshorebank.com
Consumer
loanservicing@southshorebank.com
Mortgage Pay Off Requests (Payoff requests only)

Business Customer Service:

bob@southshorebank.com
Business

South Shore Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular South Shore Bank Phone Number
1 (781) 682-3715
Average Calls duration
26 seconds
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, cards and request for information
View full overview

How to Contact South Shore Bank?

The main telephone number to contact South Shore Bank customer service is its toll-free number, 1-800-660-7800. Customer service also offers numbers you can call to get directly in contact with specific bank divisions. To call the client information centre, call 1-781-682-3715. For mortgage pay-off requests, call 1-800-875-3553 or 1-781-682-3715 ext 6001. If you have inquiries about telephone banking, call 1-781-335-7512 or 1-800-419-1700. All the applicable numbers are available on the website.

There are three published Shore South Bank email addresses. Business customers can send their concerns to bob@southshorebank.com. Other consumers can email cic@southshorebank.com to communicate in writing with customer service. Mortgage pay-off requests can be sent to loanservicing@southshorebank.com. Because this is a slow process, call customer service for issues needing immediate action.

If you have delicate or complex concerns, you can request an appointment with a senior official at headquarters. South Shore Bank headquarters are located at 1530 Main Street, South Weymouth, Massachusetts 02190, United States. This is also the corporate office address. If you cannot visit the headquarters, you can mail a detailed letter to it. The street address is also the mailing address.

You can phone or visit the client information centre during the following South Shore Bank hours: Monday through Friday, 7:00 AM to 7:00 PM, and Saturday, 7:00 AM to 2:00 PM. Bank representatives are available during these hours to assist you. Live online chat is also available during these hours. To chat with a South Shore Bank digital banking advisor, click on Sam in the lower right-hand corner.

PissedConsumer Club

Contact Information

South Shore Bank Website:

South Shore Bank Help Center:

Corporate Office Address:

South Shore Bank
1530 Main Street
South Weymouth, Massachusetts 02190
United States

Other Info (opening hours):

Client Information Center Hours:

Monday - Friday: 7:00am - 7:00pm

Saturday: 7:00am - 2:00pm


Live Online Chat Hours:

Monday – Friday: 7:00am - 7:00pm

Saturday: 7:00am - 2:00pm

More contact details

Fax:

+1 (781) 340-1290

Why Customers Call South Shore Bank?

Top Reasons of Customers Calls

  • Account 33%
  • Cards 33%
  • Request for Information 33%

Account

33%
  • "Was getting locked out so changed password after I change my password it wouldn't take my new password and then locked me out again"

Cards

33%
  • "Card is locked"

Request for Information

33%
  • "Inquiry of a deposit"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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