The South Central Power customer service for general inquiries and outage reports can be reached at 1-800-282-5064. The line is toll-free and open to all customers, and thus, they can ensure timely outage and service interruption recording. Still, in matters of grave importance, an emergency hotline can be contacted through the South Central Power phone number 1-800-362-2764, which is closely monitored and responds immediately during dire emergencies.
Apart from general and emergency contacts, South Central Power provides specific contact numbers for accounting and billing support across select local offices. The South Central Power phone numbers include Adelphi 1-740-655-2663, Baltimore 1-740-862-4104, and Kingston 1-740-642-2191.
There is only one South Central email address that users can use for general information. It is itswebdesign@allete.com, and it may take 2-3 working days to receive a reply. Hence, it is suggested that users use other means of communication, like phones or visiting the head office in person.
The address of South Central Power's corporate office is 2780 Coonpath Road NE, Lancaster, Ohio, 43130, United States. Individuals can use this address if they intend to visit or if they need to send official documents.
The operations hours for South Central Power differ from one location to another. All local offices generally keep lobby hours from Monday to Friday, 8 AM to 5 PM. Contact Us submissions are only monitored during South Central Power business hours. Call the emergency number or use the mobile app for prompt assistance to report downed lines, flickering services, or anything of high urgency outside the stated working hours mentioned.
For advice online, visit the South Central Power website and head to the Contact Us page. Here, you find all published telephone numbers and a contact form for submitting inquiries. This method is convenient if your query is not urgent since replies may take a couple of days. You may also avail of real-time assistance via live webchat, which is available on certain occasions.
Because of this, South Central Power has a strong My Account portal on its website. Members can pay bills and view them, access records of past bills, track energy consumption and generate reports, including blinks and downed lines.
