Currently, there is no Soundtrap customer care phone number available. However, consumers can request assistance via email or online inquiry form. Professional customer care agents can help you with accounts and payments, address general inquiries, provide information on Soundtrap education, help you resolve technical issues, and more.
Soundtrap email for customer service is support@soundtrap.com. Alternatively, you can submit an inquiry via the Soundtrap website. For more informal messaging you can use Facebook, Instagram, LinkedIn, or X.
If you are a legal professional, send your requests and inquiries to privacy@soundtrap.com or contact@soundtrap.com.
The company is headquartered in New York. Soundtrap corporate address for mailing is 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, New York 10007, United States. Not only customers but also media and legal professionals can contact the company offline by sending their correspondence to the main office.
Soundtrap live chat operates Monday through Friday from 7 am to 5 pm EST. You can contact the support team within these hours regarding all education inquiries. If you are a music maker, get in touch with the company via live chat from 7 am to 11 pm EST Monday through Sunday. Please note that these support hours may be affected by public holidays.
To contact the company via the Soundtrap live chat log into your account and press the “Support” button in the lower right corner of the page. When the window shows up, you can start the chat. An available support representative will be in touch to help you resolve an issue or answer your questions.
