Sounds True Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-9185
    U.S. Only

Customer Service:

  • (303) 665-3151
    Outside the U.S. and Canada
  • (888) 303-9185
    Toll free for Canada and U.S.

Sounds True Emails:

Customer Service
Affiliate Information, Foreign Rights, Permissions
Media

Sounds True Contact Information

Sounds True Website:

Sounds True Help Center:

Corporate Office Address:

Sounds True Inc.
413 S. Arthur Avenue
Louisville, Colorado 80027
United States

Other Info (opening hours):

Monday - Friday

8:00 a.m. - 5:00 p.m. Mountain Time

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Sounds True Rating Based on 3 Reviews

Rating details

3.3
more details
Customer service
Value for money
Website
Style and Design

Rating stats

Rating trend

Summary of Sounds True Customer Service Calls

31 TOTAL
CALLS
02:12 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sounds True Customer Service?

Product/ Service Question:

  • “Cannot connect to live ET question and answer”
  • “I meant to order walking each other home in a hardback book and I ended up buying it on Google play which is an audiobook. I’d like to correct my mistake.”

Shipping and Delivery Question:

  • “Wrong item sent”

Refund Question:

  • “Refund”

Account Question:

  • “Difficulty using login”

Payments and Charges Question:

  • “Charge we did not make”

Request for Information Question:

  • “I am trying to take an online course and answer questions. I have just spent well over 1/2 hr on this, only to have it time out and lose everything. I am beyond upset and have told you about this before. I will not do anymore classes through you.”

Other Question:

  • “New email”
  • “Missing class registration”
  • “Trouble placing order”

About

Sounds True Return Policy
To read more: https://www.soundstrue.com/store/return-policy
Sounds True Delivery Policy
To read more: https://www.soundstrue.com/store/shipping-times-and-rates
Sounds True Terms of Service
To read more: https://www.soundstrue.com/store/terms-and-conditions/
Sounds True Privacy Policy
JavaScript seems to be disabled in The Client's browser. The User of Website must have JavaScript enabled in The Client's browser to utilize the functionality of this website. Sounds True, Inc. ("Company," Website" or Sounds True) respects The User's privacy and is committed to protecting it through this Privacy Policy. It is Company's continued honor to serve The Client as a customer. www.soundstrue.com fully recognize Sounds True's' responsibility to protect The Client's customer information and its confidential nature, and Sounds True employ the highest standards of safety, security, and confidentiality with The User's personal and financial information. This Privacy Policy governs The User's access to and use of SoundsTrue.com, including any content, functionality, and services offered on or through SoundsTrue.com ("the Website") whether as a guest or a registered user. When accessing the Website, the Company will learn certain information about The User of Website both automatically and through voluntary actions The Client may take during The Client's visit.
To read more: https://www.soundstrue.com/store/privacy-policy
Sounds True FAQ
To read more: https://www.soundstrue.com/store/faq
Sounds True reviews and complaints

Sounds True is ranked 31 out of 1003 in Media category

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