The Sound Credit Union customer service team assist clients via both phone numbers: 800-562-8130 and 253-383-2016. These lines are connected to a contact center whose operators are ready to help resolve your banking needs or questions. You can also dial one of them to report a lost or stolen credit or debit card. If you can call after business hours only, select Option 6, and then Option 2 from the phone menu.
For contacting the Sound Credit Union customer service team in writing, the company provides the following email: social@soundcu.com. Use it for general inquiries related to personal or business financial services. You can also use the contact form. It is available as soon as you visit the “Contact Us” page of the Sound Credit Union website. Simply fill in your details, select a relevant subject, and provide a brief description of your query. Make sure not to include any personal sensitive information, such as your account number or Social Security Number (SSN), to ensure your data remains safe.
The Sound Credit Union headquarters address is P.O. Box 1595, Tacoma, WA 98401-1595, United States. This facility serves as the central office for key company functions and the mailing address, where you can send legal or document requests.
The Sound Credit Union customer support team operates during the following business hours: Monday through Friday from 8 a.m. to 6 p.m. and from 9 a.m. to 1 p.m. GMT-8. Such a schedule applies to the contact center and online chat support. Regarding the company’s official website features, they are available 24/7.
If you prefer digital real-time communication, Sound Credit Union provides an online chat feature in the lower-right corner. You can use it for asking questions and if you need immediate assistance. Such a way of communication will be in handy to you if the main phone line is busy, or you need to receive visual answers that you want to save as a screenshot.
