Sorenson Phone Numbers and Emails

Toll-Free Number:

  • (877) 557-2227
Send Message

Customer Service:

  • (800) 659-4783
    Interpreting Services
  • (866) 756-6729
    Sorenson Video Relay
  • (385) 339-0703
    Text, Interpreting Services
  • (801) 386-8500


  • (877) 595-4011

Sorenson Emails:

Customer Service
Captioning Services, Interpreting Services, Sorenson Hardware Support
Privacy Inquiries
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How to Contact Sorenson Customer Service?

Most Popular Number:

(877) 557-2227

What Is the Sorenson Phone Number?

Sorenson provides multiple customer service phone numbers to help customers with their needs. For general inquiries, VRS support, or caption call assistance, you can dial Sorenson number at 1-877-557-2227. To connect with the Interpreting department, dial the dedicated customer service contact at 1-800-659-4783. Additionally, if you'd like to speak to the Video relay support team, it is best to connect at 1-866-756-6729. Schedule your call between 7 AM and 8 PM MT, Monday through Friday. The hours are slightly reduced on weekends and holidays, ranging from 8 AM to 5 PM MT.

Sorenson has set up a dedicated email support desk to assist customers who prefer email communication. For CaptionCall support, you can send your email and reach out to them at This email is handy for users who need assistance with captioned telephone services. On the other hand, if you have a query or concern related to CaptionCall Mobile, it is advisable to send your inquiries to the Sorenson email address available at This email is designated explicitly for users who need assistance with the CaptionCall app on their smartphones.

Connecting with Sorenson support via social media platforms is equally convenient. If you're a Facebook user, enter 'Sorenson' in the search bar at the top of the menu. You'll come across Sorenson's media official Facebook page, where you can either send them a direct message or comment on ther latest post. Likewise, if you want to connect with their Instagram page, search the official Sorenson account and send them a DM.

The Sorenson office is nestled at 4192 S Riverboat Rd. Salt Lake City, Utah 84123 United States. Located in the beating heart of Salt Lake City, the company headquarters are easily accessible for customers planning to either visit or send a mail. While this corporate office serves as the base for Sorenson's primary operations, it emphasizes providing excellent in-person customer service for those who are deaf and hard of hearing.

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Contact Information

Sorenson Website:

Sorenson Help Center:

Corporate Office Address:

Sorenson Communications, LLC
4192 S Riverboat Rd.
Salt Lake City, Utah 84123
United States

Other Info (opening hours):

Customer Service Hours (MT):

Monday – Friday: 7:00am - 8:00pm

Saturday – Sunday: 8:00am - 5:00pm

Holidays: 8:00am - 5:00pm

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