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Contact Sorenson VRS Customer Service

Sorenson VRS Phone Numbers and Emails

Toll-Free Number:

  • (866) 756-6729
Call customer service

Customer Service:

  • (801) 386-8500
    Videophone

Technical Support:

  • (801) 287-9403
    Videophone
  • (866) 496-6111

Sorenson VRS Email:

Complaints/ Feedback
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How to Contact Sorenson VRS?

Most Popular Number:

(866) 756-6729
Total calls: 15 Issues resolved: 2 Last call: Dec 19, 2024
author avatar
Winnie Murugi
PissedConsumer Reporter

The toll-free telephone number of the Sorenson VRS customer service is 866 756 6729. The support number of the technical service is 866 496 6111. The specialist can help you in case of difficulties with the account, ordering, or return. In case you want to show the problem, use the video call option which is possible with the Sorenson VRS customer service phone number 801 287 9403. The number of the customer care department is 801 386 8500. Call the service you need to get assistance and information about the problem you have. The Sorenson VRS phone number allows clients to ask questions about the services and problems in the live mode.

Sorenson VRS email is vrscomments@sorenson.com. The email address provides users with formal assistance. Send the message to the email, describe the message, and indicate your contact information and the estimated result. The Sorenson VRS address of the office serves as mailing. Send the letter to the address 4192 S. Riverboat Road Salt Lake City, Utah 84123
United States. The corporate offices place different departments of the company. You can turn to any of them.

Using the Sorenson VRS website you can open the section Support and submit the support request. Provide your first and last names, e-mail, and phone numbers, indicate the product you have, and describe the problem. Send the request and the Sorenson VRS contact team will reach you in a while.
The Sorenson VRS live chat is available on the downside of the site. Click the icon of the online chat to launch it. The AI chatbot generates answers in a few clicks.

Sorenson VRS hours of the telephone are Monday through Friday from 7 a.m. to 6 p.m. MT. The videophone is accessible Monday through Friday from 7 a.m. to 8 p.m. MT, and on Saturdays from 8 a.m. to 4:30 p.m. MT. On Sundays, the Sorenson VRS customer service is not available.

Sorenson VRS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    74% phone 26% email

  • The best phone number to call Sorenson VRS is 8667566729. 35% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday and Friday. The average call time is 11 seconds.

  • People call Sorenson VRS mainly because of product/ service, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Sorenson VRS Website:

Sorenson VRS Help Center:

Corporate Office Address:

Sorenson VRS
4192 S. Riverboat Road
Salt Lake City, Utah 84123
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 am - 8:00 pm MST

Saturday: 8:00 am - 4:30 pm MST

Sunday: Closed

More contact details

Sorenson VRS Rating Based on 5 Reviews

Rating details

1.7 more details
Reliability
Advertised vs Delivered
Diversity of Products or Services
Website
All 10 Sorenson VRS reviews

Rating stats

Rating trend

Summary of Sorenson VRS Customer Service Calls

43 TOTAL
CALLS
00:11 AVG CALL
DURATION
31% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sorenson VRS?

Product/ Service Question:

  • “Not working”
  • “After power outage i need auth code”
  • “Ntouch on my laptop not working”

Account Question:

  • “Problem logging on”
  • “Code”
  • “Cant log in”

Request for Information Question:

  • “Question about setting up my old account and I moved and need to update information also hook up the video phone, but some parts are missing because of the movers lost a few boxes of mine.”
  • “Tech support”
  • “Inquiry”

Shipping and Delivery Question:

  • “IPad and package care”
  • “Someone tried to scam me about winning rewards and tell me to pay $200 for shipping my packages...”

Employment Question:

  • “401K”

Other Question:

  • “I need my phone vp”
  • “Recent layoff”
  • “Bookings”

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